Dr. Peter Luk

How to smoothly replace AI Chatbot by Digital Human?

How to smoothly replace AI Chatbot by Digital Human?

Replacing an AI chatbot with a digital human involves several key considerations: Realism and Interactivity: The digital human should be highly realistic, with natural-looking facial expressions, body movements, and speech patterns that create an engaging and immersive interaction for the user. This may require advanced technologies such as 3D modeling, motion capture, and natural language processing. Conversational Abilities: The digital human should have the ability to understand and r… To read the content, please register or login Username Password Remember Me     Forgot Password

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Digital Humans

Digital Humans: Complementing or Completely Replacing Chatbots?

Digital humans have the potential to replace traditional chatbots in certain scenarios: Compared to text-based chatbots, digital humans can leverage advanced computer graphics, animation, and speech synthesis to provide more realistic and engaging interactions. This can lead to more natural and immersive conversations, potentially enhancing the user experience. Digital humans can be designed with the ability to sense and respond to human emotions, providing more empathetic and personaliz… To read the content, please register or login

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This article will tell you why it is difficult for startups to raise funds locally. Why should you consider listing on Nasdaq? When is the best time to list?

Why it is difficult for startups to raise funds locally? Up to the year 2023, Hong Kong’s start-up ecosystem is thriving. In 2023, the number of start-ups in Hong Kong grew to more than 4,200 with some 16,453 people employed in such businesses.  Biotechnology, artificial intelligence (AI), smart city and financial technologies (fintech) have been identified as the four key areas for Hong Kong’s innovation and technology (I&T) industry. The city’s expenditure on research and development has almost doubled in absolute terms from a decade ago.  However, the stagnant initial public offerings and geopolitical tensions have created a challenging venture capital environment in Hong Kong, resulting in a domino effect, forcing companies and investors to look elsewhere for opportunities. So there never have shortage of tech inventors and innovators in the city, but it is hard to commercialize their products.  And even successful commercialized tech companies are doing very little to do more to help struggling start-ups and create much-needed ecosystems.  There are no shortage of tech entrepreneurs with brilliant ideas, but investors are slow to put money into projects. There are a few key reasons why it can be difficult for startups to raise funds to commercialize: * Limited access to venture capital and angel investors: Many of the largest and most active venture capital firms and angel investor networks tend to be concentrated in major global tech hubs in U.S. like Silicon Valley, New York, and Boston. Startups located outside of these hubs, Hong Kong, have less direct access to these funding sources. * Smaller and shrinking local investor pools: The pool of active local investors, whether angel investors or venture capitalists, is often smaller in regions outside of the major tech centers. This reduces the number of potential funding sources for startups. Although the number of startups are climbing up from a decade ago, Hong Kong still has a limited venture capitalist ecosystem, which results in limited access to venture capital, which also is originated from lack of a strong market momentum in encouraging more potential investors. Due to these reasons, Hong Kong startups have to face funding problems, eventually leading to business losses or even closure. Indeed, many of the startups try their own ways to overcome this problem by adopting bootstrapping, which rely on the funds generated through the operations of the startup business and the money saved by limited continuous R&D activities. These startups are trying their best all the times to find other alternative funding sources like angel investors, private investors, and even more relying on government grants to get them alive.  However, the success rate of obtaining government fundings is far from expected. * Lack of startup ecosystem maturity: Thriving startup ecosystems take time to develop. Regions without a well-established history of successful startups, lack of promising exits for investors, and slump of active investors may struggle to attract the same level of funding and support for new ventures. * Geographic bias: Due to internal economy downturn and various external risks and challenges, the Investors, especially larger VC firms, may be hesitant to invest in startups located far from their own offices, as a large portion of these overseas investors may have exited or only maintain a minimum office space in Hong Kong.  It will be more challenging to provide hands-on support and oversight from a distance. * Perceived risk: Investors may view the Hong Kong as less established startup regions as riskier investments, due to factors like access to talent, industry expertise, and exit opportunities. Other unfavorable factors: – Talent Acquisition and Retention – High Cost of Living and Operating Expenses – Market Competition – Stringent Regulations and Compliance ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Why should you consider listing on Nasdaq? The main considerations are the key differences between a Hong Kong IPO and a Nasdaq IPO: * Listing Requirements: The Hong Kong Stock Exchange (HKEX) has specific listing requirements such as a minimum market capitalization, track record, and financial criteria that companies must meet to list in Hong Kong. NASDAQ: The NASDAQ exchange has its own set of listing requirements differ from the HKEX requirements. NASDAQ listing rules focus on factors like minimum share price, minimum number of shareholders, and financial metrics. * Regulatory Environment: The IPO process and listing requirements in Hong Kong are governed by the Securities and Futures Ordinance and regulated by the Securities and Futures Commission (SFC). The IPO process and listing requirements in the United States, including NASDAQ, are regulated by the Securities and Exchange Commission (SEC). * Investor Base: The investor base in Hong Kong is primarily composed of local and regional Asian investors, with a significant presence of institutional investors from mainland China. The investor focus is less variety but more on traditional equity and fixed income investment, less willing to pour into higher risky and higher return venture. The NASDAQ exchange attracts a more diverse global investor base, including a large number of institutional and retail investors from the United States and internationally. * Industry Focus: The HKEX has a strong focus on industries such as financials, real estate, traditional industry sectors, and companies with China-related business operations. The NASDAQ exchange is known for its concentration of emerging technology, biotechnology, and other high-growth companies. ~ ~ ~ ~ ~ ~ ~ ~ ~ When is the best time to list (in Nasdaq Capital Market)? For most of the startup with their dream to launch the successive fundraising, here is some hints of the best conditions for a startup to list on the Nasdaq Capital Market: * Company Size and Maturity: The Nasdaq Capital Market is generally suitable for smaller, less-established companies compared to the Nasdaq Global Select or Nasdaq Global Market. Typically, startups with a market capitalization between $50 million to $300 million are well-suited for the Nasdaq Capital Market. * Financial Requirements: Minimum share price: $4 per share Minimum market value of publicly held shares: $15 million Minimum stockholders’ equity: $5 million Minimum number of

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How should startups ensure sufficient funds to maintain operations to profitability - part 2

How should startups ensure sufficient funds to maintain operations to profitability? (Part 2)

In my last blog: How should startups ensure sufficient funds to maintain operations to profitability? (Part 1), we talked about: Obtaining Funding Cost Control Revenue Generation: How do Startups focus on driving revenue? Whereas in this blog (Part 2), we discuss the following: Cash Flow Management: How can Startups monitor their cash flows? Financial Forecasting: How do Startups anticipate their funding needs? Alternative Financing: What are the supplementary funding resources for Startups? Cash flow is critical for any startup as it directly impacts the company’s ability to run its business, pay outstanding expenses, and fund business development. Startups must understand and practice effective cash flow management: Cash flow forecasting: Your cash flow forecast should provide detailed projections of all expected cash inflows (e.g., sales, accounts receivable, government subsidies, investor injections, investment returns) and outflows (e.g., payroll, rent, prepayments, channel incentives, utility payments, government registration fees, corporate taxes, loan interest, inventory, IT services, cloud and network expenses, business development expenses) over a rolling 18-24 month period. Invoicing and collection: Ensure timely invoicing and enforce collection of accounts receivable. Reduce order-to-cash cycle. Inventory management: Control inventory levels and perform effective just-in-time inventory management to minimize funds tied up in unsold goods. Negotiate favorable payment terms with suppliers and upstream partners. Expense control: Compare pricing plans from different suppliers, prioritize expenses, and manage them. Always negotiate better terms for any services payable with any supplier. Financing options: Thoroughly research and choose the most appropriate financing options to maintain your runway. Always consider every penny spent and carefully implement cash flow management to minimize the risk of cash flow crisis and maintain a better sustainable development position. Forecasting Financial Funding: Detailed financial model: revenue, expenses, cash flow and balance sheet items showing the breakdown of revenue into specific products, services or customer segments to understand the drivers of the business; estimate one-time and recurring expenses based on historical data, market benchmarks and expected growth plans. Matching funds to achieve milestones: product development, listing, new product launch, promotion and marketing, market expansion or achieving profitability. Funding options and use of proceeds: always set up backup plans for the worst case during the fundraising process, and include sufficient contingency plans and cash buffers during market downturns and delays in capital injection. Funding sources and options analysis: carefully evaluate the sources of funds and financing costs among all available options, including issuing new shares, shareholder loans to the company, ESPP, angel investment, high net worth individuals (private investors) injections, crowdfunding, venture capital (VC), incubators and accelerators, government grants and subsidies, bank loans and credit lines, corporate venture capital. Monitor and fine-tune financial forecasting models based on financial performance. Work with professional accounting and financing advisory experts: Assist in evaluating the effectiveness of your financial forecasting model, revenue generation model and business execution model. Remember that forecasting financial funding needs is an iterative process that requires a deep understanding of your own business, trends and variations in financial data, effective communication with investors and sincere discussions. Alternative Financing: What are the supplementary funding resources for Startups? In addition to and beyond traditional venture capital and bank financing, there are numerous of supplementary alternative funding sources include: Crowdfunding: This is most common in some parts of the world, but it is important to ensure that crowdfunding activities meet regulatory requirements. Angel investors: Funding from high net worth individuals or PIs (private investors) in exchange for equity in the startup, the most common being SAFE. Incubators and accelerators: Ensure that the program has a financing element in addition to providing mentorship, workspace, and access to a network of investors and resources. Government grants and subsidies: From local or overseas government programs. Corporate venture capital: Large corporates invest their money in startups, often with strategic partnerships and exclusivity as prerequisites. Peer-to-peer lending: Can be an alternative to traditional bank loans, especially for startups with limited collateral or credit history. Convertible notes: A short-term debt financing that can be converted into equity at a later time, usually in a future funding round, providing startups with funding without an immediate valuation and reducing equity dilution. In order to shorten the financing path and reduce financing barriers, it is necessary for start-ups to hire experienced financing consultants or use professional consulting companies to carefully evaluate the pros and cons of each source of funds, conduct due diligence on the sources of funds, provide professional advice, and select the source of funds that best suits their growth strategy and financial needs.

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How should startups ensure sufficient funds to maintain operations to profitability

How should startups ensure sufficient funds to maintain operations to profitability? (Part 1)

There are keyways startups can ensure they have sufficient funds to maintain operations until they reach profitability: Obtaining Funding: Startups commonly raise capital through venture capital, angel investors, crowdfunding, or other financing methods to get the necessary funds to launch and scale the business. This provides the runway they need before generating enough revenue to become self-sustaining. But there are certainly advantages and disadvantages to each source of funding: Venture Capital (VC) Fundraising: Advantages: ✔ Access to significant capital for growth and scale✔ Potentially valuable strategic partnerships and guidance from experienced venture capitalists✔ Able to utilize the network and resources of venture capital Shortcomings: 🗙 Competition is fierce and venture capital funding is difficult to obtain🗙 Equity and control rights are diluted due to large stakes held by venture capital firms🗙 Achieve rapid growth and returns to meet the pressure of venture capital Angel investor financing: Advantages:✔ Easier access to capital than venture capital, especially for early stage startups✔ Angels can provide mentorship, industry connections and practical support✔ Less equity dilution compared to venture capital Shortcomings:🗙 Compared with venture capital, angel investment may provide fewer resources and smaller investment amounts🗙 Finding the right angel investors can be time-consuming🗙 May need to secure multiple angel investors to achieve funding goals Crowdfunding: Advantages:✔ Ability to reach a wide range of potential supporters✔ Can validate product/market fit and generate early customer interest✔ Potential for community building and sustained customer engagement Shortcomings:🗙 Requires extensive marketing and promotion efforts to be successful🗙 Funds raised are usually smaller compared to venture capital or angel investing🗙 Regulatory requirements and compliance can be complex The best financing method will depend on the stage of the new venture, the amount of capital required, the new venture’s growth plans, and the goals and preferences of the founders. 2. Cost Control: Startups need to be very disciplined about their spending and maintain a lean cost structure. This involves carefully managing expenses, negotiating favorable terms with suppliers, and prioritizing essential activities over discretionary spending. Lean operations: Minimize overhead by working in shared or co-working spaces; automate and streamline processes to reduce overhead costs. Recruit carefully: Only recruit for key roles and capabilities that are critical to the business; hire contractors and freelancers instead of full-time employees when possible; offer a competitive but streamlined compensation package that may include more equity-based compensation; cross-train employees to wear multiple hats and handle a variety of tasks. Supplier and supplier management: Leverage the startup’s network to obtain discounts or special offers; integrate suppliers for more leverage. Cash flow and expense monitoring: Closely track all expenses and cash inflows/outflows on a regular basis; implement a rigorous approval process for any new fees or expenses; carefully forecast cash flow to anticipate funding needs. Prioritization and trade-offs: Focus resources and spending on the most critical priorities and initiatives; delay or scale back non-essential investments or projects. 3. Revenue Generation: How do Startups focus on driving revenue? Hints for startups to plan their business model and revenue generation: Where is the customer Pain Points and why they need to pay for the change? Why do they have to buy your solutions? Do thorough research of the Market Pricing and Monetization Strategy: Devise your charging model for your product or service. Options can be pay-as-you-go or by monthly and annual subscriptions, charges can include one-time purchases, usage-based pricing, freemium models, etc. Price your offering in a competitive manner and refer to the willing of customers to pay. Build and launch a Minimum Viable Product (MVP): This allows you to create your core product elements, test the market and get customer feedback before building out the full product. Attract the traction of your target Customer: Develop and execute a targeted marketing and sales execution plan to efficiently acquire new customers. This may involve content marketing, partnerships, paid advertising, referral programs, trial-programs, discount programs, etc. Optimize the Sales Funnel through omni-channels: Track and analyze metrics like conversion rates, customer lifetime value, and customer acquisition costs. Use this data to continually refine and optimize the sales funnel.  Importantly, hold sales enablement training to your channel partners, they are not borne to know your products. Check your milestones and validate the track of your revenue plans: Trace and evaluate multiple revenue channels to see their most effectiveness across products, pricing, delivery and rewards. Assess your Scalability and Efficiency: As the business grows, work to increase margins and efficiency through automation, process optimization, and leveraging economies of scale. Keep your ear to the ground: Monitor the market, listen to customer feedback, and be willing to pivot the business model as needed. Successful startups are often those that can quickly adapt to changing conditions. In the next forthcoming blogs, we will discuss the following: 4. Cash Flow Management: How can Startups monitor their cash flows? 5. Financial Forecasting: How do Startups anticipate their funding needs? 6. Alternative Financing: What are the supplementary funding resources for Startups?

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How do startups approach investor buy-sides and sell-sides?

How do startups approach investor buy-sides and sell-sides?

First, startups should understand the investor buyer when evaluating and deciding whether to invest in the startup. This includes activities such as: Research potential investment opportunities Review the startup’s promotional materials and financial information Conduct due diligence on new startups Negotiate investment terms and deal structure Whereas the investor sell-side refers to the actions and considerations of a new startup founder when pitching the company to potential investors and negotiating an investment deal. This includes activities such as: Prepare detailed financial models and investor promotional materials Contact investors and participate in promotional events Negotiate valuation, equity and other investment terms Maintain continuous communication and reporting with investors How startups approach investor buy-sides: Startups should create a compelling investor pitch that highlights the company’s vision, traction, team, market opportunity and financial projections. Startups should always reach out to investors through warm introductions from their networks. They can also attend investor events and conferences to connect directly. The goal is to find the right investor partners who can provide not only capital but also strategic guidance, industry connections and additional added value. How startups approach investor sell-sides: When a new startup seeks to raise capital, they are essentially “selling” shares of the company to investors. This involves preparing detailed financial models, market analysis and other documents to demonstrate the company’s performance and future potential; marketing yourself to a range of potential investors and highlighting unique investment opportunities. New startups need to negotiate final investment deal terms, liquidation preferences, board seats, etc., and are a key part of the sell-side process; the goal is to raise the necessary capital while maintaining as much control and upside potential as possible for the founding team. Here are some key hints for a startup to prepare for the sell-side when working with VC investors: (A) Build a Comprehensive Data Room: Gather and organize all relevant financial documents, legal contracts, intellectual property records, and other critical business information in a secure online data room. Ensure the data room is well-structured and easily navigable for potential investors. (B) Prepare Detailed Financial Projections and Company Valuation: Develop thorough financial models that demonstrate the startup’s growth trajectory, revenue potential, and path to profitability. Ensure the projections and valuation are realistic, well-supported, and consistently articulated across all investor materials. (C) Refine the Business Plan and Pitch Deck: Craft a concise, compelling business plan that clearly articulates the startup’s value proposition, market opportunity, competitive advantages, and growth strategy. Design your pitch deck to effectively engage with potential investors, it is advised to avoid presenting depth technology terms and research contents. (D) Formulate the Co-Founding and Management Team: Ensure the startup has a strong, experienced management team with a proven track record of execution. Consider bringing executives or advisors to fill any gaps in expertise or experience in the necessary aspects of functions such as CEO, COO/CFO, CTO and CSO, to cater for technology, sales, marketing and operations. (E) Develop Investor Relationship Strategy with Trusted Advisor: Engage experienced professionals to provide guidance and support throughout the selling process. Leverage their expertise to navigate the complexities of venture capital transactions and negotiations. By thoroughly preparing for the sell-side, startups can increase their chances of securing favorable investment terms, accelerating growth, and achieving a successful exit. To sum up, the buyer is from the perspective of an investor, while the seller is from the perspective of a startup. They are complementary but different aspects of the new venture financing process.  Buy-side and sell-side processes require different skills and approaches, but both are critical for new startups looking for the right investors and funding to fuel their growth.

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community insight

Community Insight

What should a Startup Do? While not mutually exclusive and exhaustive, here are 10 mantras for entrepreneurial success: Verify market demand through customer research and testing. Build a minimum viable product (MVP) to effectively test the concept. Ensure sufficient funds to maintain operations to profitability. Assemble a strong, complementary founding team with the right skills. Observe financial discipline and control costs. Provide an exceptional customer experience to increase retention … To read the content, please register or login

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