5. Trust and respect ensure candid feedback
Quality business relationships are built on an inherent sense of trust and respect. Both sides understand that each brings expertise and resources that complement their own skill sets. However, this same environment also encourages both sides to be willing to provide constructive and candid feedback when needed.
This feedback could focus on project deliverables, communication, or any other aspect of the collaborative effort. Respectful partnerships ensure that feedback is given in an open and constructive manner, backed by a sense of mutual support. Rather than making one side feel defensive about their efforts, both sides approach this with the goal of working together to find a workable solution. On the other hand, a low-quality tech partner might not offer feedback or be willing to accept any input from your team.
6. Cultural fit improves collaboration
Cultural fit is a term often tossed around when hiring, and it’s also important in collaborative relationships, though not in the way that most people think. In partnerships, true cultural fit describes partners who have the same values and perspectives on how organizations should work, be led, and communicate. This has a direct impact on organizational priorities and processes. For example, consider the case study of two partner organizations, one of which prioritized innovation and flexibility, while the other’s structure was process-oriented and hierarchical. These different models and cultures resulted in a poor cultural fit, which led to the end of the partnership.
