Matt Egan: I mean, in my experience, it really varies wildly, right? And I’d love to hear from Carl on this, because he is speaking to CIOs day in, day out.
But I think, you know, what I’ve seen is it kind of speaks back to that overall core point, which is, is the IT strategy, supporting the business strategy, or is the IT strategy, the business strategy, and therefore, is the CIO a support staff or a leader of change?
Right? I’ve seen various support, I think, within it and strategy, most organizations have come to the point of having, like a named individual or team with overall responsibility for AI, maybe projects and solutions, maybe strategy. Most organizations have got lots of technical training within their IT departments.
But to your point, Keith, there’s the extra thing of, like, everybody’s got to be involved in this solution.
And then I think it goes a little bit further right, because within the IT department, there’s, I guess, the wider issue of what might call AI inside, what drudge work, what toil in all roles can be replaced by agentic or generative AI.
And what does that mean in terms of your human workforce? That’s more of a technical thing.
A lot of organizations are planning for a world in which, and I know we’ll probably touch on this later, but in which, you know, AI is replacing humans, but humans are then directing the AI.
So I think, again, it’s one of my classic answers, Keith, I think, I think I’ve seen both approaches, and I’m not sure which is best. There’s definitely this move where it is in charge of technical skills, for for IT people.
But I think a broader level, you know, the more mature organizations understanding that everybody needs to be kind of immersed.
