CIOs look to sharpen AI governance despite uncertainties

Another factor that increases gen AI risk and costs is the “massive ‘shadow IT’ in most organizations, as employees use personal accounts to use tools like ChatGPT with company data,” Baier says.

One way organizations can get a handle on AI use is by implementing an AI governance platform, according to Gartner, which identified the technology as its No. 2 strategic trend for 2025, predicting that by 2028 organizations that implement AI governance platforms will experience 40% fewer AI-rela...