Change is often hard, and when it comes to technology it can risk becoming chaotic. Jason Noel, CTO for EY Americas Consulting, is navigating such tech tumult in his role — which was established to help the consulting giant get its arms around emerging technologies such as AI. He faces such questions as how does new tech change and accelerate the business.
As EY helps its clients sort out the AI-enhanced world, Noel says, introspective considerations also surfaced. “How do we use AI to improve the value of what we’re bringing to our clients immediately?” he asks. Furthermore, Noel says there was a need to find a strategic direction in relation to the workforce evolving and the business developing along with technology.
In this video interview, he discusses his marching orders in this role as well as establishing a strategy based on capabilities rather than products in order to establish resilience in the face of rapid-fire change.
