Kiwis embrace AI at work, but trust and governance pose challenges

However, the report also showed some use of AI at work was creating complex risks for organisations. For example, 51% of workers reported that they do not check on the accuracy of AI output before using it for work.

Employers could also be increasing that risk through inaction; only 25% of respondents reported that their work had a policy for generative AI use.

The report, “Trust, attitudes and use of Artificial Intelligence: A global study 2025”, was led by the University of Melbourne in collaboration with KPMG and surveyed more than 48,000 people across 47 countries.

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