They are, she said, “widening their Talent Intelligence Hub to allow for every skill and skill tech vendor or third-party solution to create an open skills ecosystem and have a single view of skills. The third-party providers that they have listed will feed the SuccessFactors skills system, and there will be more to come. Also, by creating a massive open system like this, large customers may not have the need to use some of these other third-party products, as they will not partner with SAP.”
When it comes to creating modern ways of career pathing, or succession planning, or talent development, said Lopez, “the key stakeholders are really CHROs and CIOs, and they are going to be looking to software vendors to offer a modern comprehensive solution, instead of piecemealing their own custom skills solution, when they neither have the capacity or right subject matter expertise to do so.”
ROI of Joule updates?
However, the announcements around Joule, Bickley said, “are less compelling in terms of real ROI. SAP is rapidly expanding its copilot/chatbot features across its vast product lines, like every other enterprise vendor. This falls into the productivity enhancement camp, at best, as it relates to the payroll/paystub query functionality. I do not see that feature moving the needle on anything material. More of a ‘bells and whistles’ feature.”
