Scaling a medical device company: A CIO's digital transformation journey

We workshopped it. We brought together 42 people from across the globe, from different positions, to detail the business capabilities, our pain points and what ERP would mean to Novanta. We highlighted all of those through many sessions, and then we started bringing different vendors in to see which software would work for us, moving forward to the integrator and so on. And as life happened between 2020 and now, here we are in 2024, kicking it off. It’s been a long journey, but what that says is don’t ever give up, because business is based on the economy and is based on business decisions. 

That doesn’t mean that ERP or whatever other initiative you’re undertaking is not important. It’s just business. You have to be able to be flexible to move and pivot with the business. 

How to improve the relationship between the CIO, the CEO and the board of directors 

This might come as a surprise for some readers: Be honest. Tell the whole story. Because if you try to change the storyline, the next time you meet, the reaction might be ‘but that’s not what you told us last time.’ So, always be honest. 

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