State of ITSM in Retail

"State of ITSM in Retail"

An InformationWeek Report | Sponsored by TeamDynamix

In today's competitive market, retailers must harness the power of robust technology service delivery to thrive. Whether managing a complex e-commerce platform or a network of physical stores—or often both—retailers rely heavily on dependable IT systems. These systems pave the way for a seamless omnichannel customer experience, personalized marketing, streamlined supply chain ...

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