“Muddy language is not confined to policies alone. Each of you has seen replies to simple questions in which the meaning was lost through hopelessly obscure wording.”— General Omar Bradley, the second administrator of the US Department of Veterans Affairs, 1947
One of the core principles of high-performance IT (HPIT) is alignment. But what we are aligning to differs greatly between the public and private sectors. For example, in the private sector, organizations often view investm...
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