At the start of the Australian Red Cross’ digital transformation journey, CIO Brett Wilson quickly realized they had a data issue. “We have around 250 applications across the organization, and they all create massive amounts of data,” he says. But the information wasn’t doing anything for them. Much of it was siloed or ineffectively segmented, leading to making some business decisions and investments on incomplete or misinterpreted data.
“When you don’t have a good understanding of your ...
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