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Analytical customer relationship management software offers advanced analytics and reports to help businesses make data-based decisions for improved business operations and customer experience. Choosing the right analytical CRM system to match your organization’s operations and goals can bring several benefits, like increased productivity and data integrity. 1 monday CRM Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Any Company Size Any Company Size Features Calendar, Collaboration Tools, Contact Management, and more 2 Creatio CRM Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Medium (250-999 Employees), Large (1,000-4,999 Employees), Enterprise (5,000+ Employees) Medium, Large, Enterprise Features Dashboard, Document Management / Sharing, Email / Marketing Automation, and more 3 HubSpot CRM Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Micro (0-49 Employees), Small (50-249 Employees), Medium (250-999 Employees), Large (1,000-4,999 Employees) Micro, Small, Medium, Large What is analytical CRM software? An analytical CRM is a type of CRM software that collects, organizes, and stores internal and external data. It then uses that data to generate comprehensive reports and dashboards for the user to turn into actionable insights. This data is collected throughout the entire CRM cycle, from lead generation to post-sale and everything in between. Converting valuable data into digestible insights allows businesses to better strategize nurturing techniques and ultimately retain customers. What are the benefits of analytical CRM? An analytical CRM provides all the general CRM features and benefits you’d expect from this type of software. But beyond serving as a hub for customer data, a major benefit of an analytical CRM is all the ways the data helps users make impactful business decisions. Here are four distinct benefits of an analytical CRM: Data integrity: Make sure all the information generated from customer data is accurate, complete, and valid. Increased productivity: Spend more time interfacing with customers instead of tediously pulling data and manually turning it into comprehensive reports. Boosted resource allocation: Understand precisely where resources are best allocated depending on season, quarter, or year. Enhanced customer satisfaction: After identifying where you historically lose customers, provide more personalized and appropriate support in stages of the selling cycle. Analytical CRM use cases Medium to large teams or organizations Medium to large businesses can greatly benefit from advanced CRM analytics. When a business is scaling up and anticipating more growth, it is critical to have secure and regular data mining and recording. For smaller companies or startups, users might have more bandwidth to manage manual reports or less complex workflows. However, in the case of large companies and enterprises with vast quantities of dense data, an analytical CRM can efficiently do all that heavy lifting in the back end. Service-based industries Service-based industries like banking, real estate, or e-commerce can greatly benefit from an analytical CRM. These industries rely heavily on insights into consumer trends and forecasts, which can be gleaned from CRM data. The same can be said for industries that require a project management CRM, specifically one with real-time reporting and activity tracking. Businesses looking to leverage AI AI CRM software typically offers generative AI content, AI assistants, and AI-powered analytics such as forecasting and performance reports. But beyond generating reports with just a click, these technical CRMs can also make insightful suggestions based on the generated reports, such as the best time to cold call. Types of data analysis in CRM Sales cycle length A standout example of CRM data analysis is measuring sales cycle length. The sales cycle length is the exact amount of time a customer takes to be identified and nurtured into a closed sale. The goal is to have as short a sales cycle as possible so leads are less likely to back out or get stale. By keeping an eye on the average sales length, ruts or delays in sales can be identified and solved quickly. Data warehousing Data warehousing is when software stores and analyzes enterprise data sourced from multiple sources—including integrations. It allows the CRM system to act as a central repository and hub for all the consolidated data. This is critical for businesses to have a single source of truth with efficient input and output. Activity tracking Activity tracking monitors all sales activities and tasks completed by sales reps. This can include sales calls, emails sent, customer support tickets completed, and new leads identified. As a subcategory of performance management, this same monitoring can be done on an individual scale as well as team and department performance. Lead scoring and segmentation With a clearly defined ideal customer profile (ICP), businesses can configure the CRM to automatically assign scores to incoming leads ranging from low to high quality. Once a lead is identified as high quality, it signals sales representatives to start nurturing immediately to capitalize on the high probability of a sale. Sales forecasting Analytical CRMs can use all historical data on profits, closed vs. lost deals, and churn rates to generate predictive analytics for potential sales revenue and wins. These CRM systems include internal information, consumer trends, and competitor analysis. Having a reliable sales forecast helps decision-makers plan quarterly initiatives or major marketing campaigns with confidence. SEE: Download our detailed guide to CRM features and solutions. Types of CRM software Even though some generalized CRM providers can offer more than one type of CRM, most fall into the analytical, collaborative, or operational category. Analytical: Focus on collecting, warehousing, and analyzing gathered data. Collaborative: Emphasize cross-departmental collaboration and supporting internal and external communication. Operational: Help manage the day-to-day operations of a business, from marketing campaigns to post-sale tasks. Top analytical CRM tools Beyond the data warehousing, mining, and forecasting an analytical CRM can provide, there are some other factors to consider when selecting the best analytical CRM for your business. I recommend familiarizing yourself with which integrations the CRM offers, how its pricing structure works, and how that pricing accommodates your allocated budget. Here’s a snapshot of the best CRM software with advanced

A customer relationship management (CRM) system is an important software solution that focuses on creating lasting relationships between your business and its existing clientele, while also assisting your sales team with identifying prospective leads and converting them into paying customers. CRM systems increase sales productivity by organizing client information, simplifying workflows, and automating the routine tasks carried out by your sales, marketing, and customer service teams. 1 monday CRM Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Any Company Size Any Company Size Features Calendar, Collaboration Tools, Contact Management, and more 2 Creatio CRM Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Medium (250-999 Employees), Large (1,000-4,999 Employees), Enterprise (5,000+ Employees) Medium, Large, Enterprise Features Dashboard, Document Management / Sharing, Email / Marketing Automation, and more 3 Pipedrive CRM Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Any Company Size Any Company Size Features Calendar, Collaboration Tools, Contact Management, and more CRM tips and tricks With the right CRM software, sales team members can quickly access key details like past customer interactions and their buying history, all within a centralized hub, making it easier to personalize communication and focus on their top leads. This organizational method reduces the time spent searching for information, giving sales representatives more time to build relationships, improve customer interactions, and close more deals. A CRM tool also benefits sales by automating follow-ups, sending timely reminders, easing redundant data entry, and reducing administrative work to keep sales processes running as smoothly as possible. Included below is a list of the top CRM techniques to help get the most out of your CRM system. These CRM hacks can streamline your sales team’s work processes, enhance their productivity, and ultimately strengthen their efforts. CRM tip 1: Streamline data entry A CRM can streamline data entry by centralizing customer information, automating repetitive tasks, and reducing the need for manual input. With features like auto-fill fields, data validation, and integration with other systems, CRMs minimize errors and ensure consistent information across all records. Many CRMs also allow bulk imports and exports, which speeds up the process of updating records. At the same time, automated workflows and triggers ensure that customer data is kept up-to-date without requiring constant manual input. SEE: Download the TechRepublic guide for developing a machine automation policy. CRM tip 2: Segment customers A CRM enables effective customer segmentation by organizing data into detailed categories based on demographics, behaviors, purchase history, and other criteria. By collecting and analyzing these data points, the CRM allows businesses to group customers with shared characteristics, making it easier to tailor marketing and target outreach efforts. CRM tip 3: Leverage CRM analytics CRM analytics provide valuable insights to shape effective sales strategies by highlighting trends, identifying high-potential leads, and uncovering customer preferences. With CRM data, your sales reps can analyze patterns like peak buying times, most requested products, and customer lifetime value, helping prioritize efforts toward high-value opportunities. Analytics tools also track sales cycle lengths, conversion rates, and responses to past campaigns, providing a clear view of what resonates with your customer base. By segmenting customers based on engagement levels or purchase behavior, your team can tailor outreach strategies to fit each group’s specific needs, driving more relevant and targeted interactions. Best CRM Software CRM tip 4: Personalize customer interactions With a CRM, team members can personalize their customer interactions by leveraging detailed customer data, such as past purchases, preferences, communication history, and engagement patterns. This information allows them to customize messages, offers, and recommendations based on individual interests and behaviors, making each interaction feel relevant and more thoughtful. CRM tip 5: Integrate CRM with sales tools Integrating a CRM with sales tools improves efficiency by creating a smooth flow of data between platforms, giving a complete view of customer interactions. Connect your CRM with email marketing tools to automate updates and follow-ups based on lead scores and purchase history. Adding sales tools for document sharing also lets teams track engagement directly in the CRM. CRM tip 6: Improve team collaboration A CRM enhances collaboration within a sales team by centralizing all customer data, communication history, and tasks in one shared platform. Team members can access real-time updates on leads, track each other’s progress, and assign tasks, which ensures that everyone stays informed and aligned on their ongoing goals. Another benefit to collaborating within CRM software is its transparency and work history, especially for remote teams or sales reps who spend a significant amount of time outside the office. CRM tip 7: Provide ongoing training and support Start by offering hands-on training sessions covering key CRM functions, then follow up with regular workshops focused on advanced features or new updates. You should also encourage team members to use the CRM daily to reinforce learning and build confidence. Providing access to self-paced learning resources, like video tutorials and user guides, is also a very useful strategy. Key takeaways Using the CRM hacks outlined in this guide can greatly boost your sales team’s productivity and efficiency. By simplifying data entry, automating tasks, and personalizing customer interactions, your team can focus on building lasting customer relationships. Integrating a CRM with other existing software tools and offering regular training for team members will keep their workflows running smoothly and improve collaboration. As your sales reps gain more confidence with using the CRM, they’ll gain insights that lead to smarter, data-driven decisions. These best practices will enhance efficiency, drive sales growth, and build customer satisfaction. FAQs What is the most common CRM mistake? The most common CRM mistake is not keeping data clean and updated. Duplicate or outdated records make it difficult for sales teams to trust and use a CRM system, which lowers productivity. Regular maintenance, like periodic clean-ups and clear data entry rules boost sales and prevent a CRM tool from being unreliable. It’s also crucial to understand your unique business needs, goals, and the size and

TL;DR: Protect your privacy on three devices with a 1-year subscription to Trend Micro Maximum Security for $19.99 (reg. $49.99). Cyber threats have become more sophisticated, and even cautious users can find themselves vulnerable to ransomware attacks, phishing schemes, and identity theft. A single click on the wrong link or a cleverly disguised email can lead to encrypted files, stolen credentials, or compromised accounts. Tech-savvy users know how to spot the signs of a scam or avoid malware, but skilled tech users also know it’s easier to invest in tools that keep you from being hyper-vigilant. Trend Micro Maximum Security defends against ransomware, phishing, and identity theft. It protects your documents from unauthorized encryption, backs up locked files, detects spam and phishing scams, and it’s $20 for one year on three devices. What does Trend Micro do? Trend Micro gives you tools to identify dangerous links in emails and social media so you can browse confidently. Parental controls help give you peace of mind by letting you restrict access to unsuitable websites and monitor desktop applications; there is even a password manager to make securing your accounts simpler. Privacy protection extends beyond just browsing — this subscription comes with tools to manage social media privacy settings to prevent identity theft. Whether you’re on Facebook, Twitter, or LinkedIn, you can make your personal data stay private. For extra convenience, the software optimizes your system’s performance, fixing some common PC issues and restoring speed. Mobile users also benefit from protection; the software secures Android and iOS devices, performs regular contact backups, and includes a secure browser. You can even use Trend Micro to locate lost devices. This security software is compatible with Windows, Mac, Android, and iOS devices. Get a 1-year subscription to Trend Micro Maximum Security for three devices for $19.99. Prices and availability are subject to change. source

U.S. Bank Member FDIC. provides a wide range of business checking accounts tailored for startups, small businesses, and larger enterprises. With several account options that cater to diverse business needs, U.S. Bank combines accessible in-branch services with a robust online platform, enabling businesses to streamline banking operations, minimize fees, and access a variety of financial management tools. U.S. Bank’s fast facts Our rating: 4.7 out of 5 Starting price: Business checking account options start at $0 monthly maintenance fees for basic accounts. Key features: Flexible account options with tiered services. No monthly maintenance fees for Basic Business Checking. Customizable limits for transactions and deposits. Integrations with accounting tools like QuickBooks, plus bill pay and invoicing. Free access to U.S. Bank’s ATM network. Image: US Bank U.S. Bank business checking: A versatile solution for businesses Although choosing a bank for your business might be stressful, business owners in need of flexible and reliable banking options should take a look at U.S. Bank as a potential solution. U.S. Bank offers accounts that range from simple, fee-free options to more comprehensive plans for high-volume businesses. With a nationwide network of branches and ATMs and access to advanced online banking tools for expense management and invoicing, U.S. Bank appeals to both traditional and digital-first businesses. Additionally, businesses can benefit from relationship-based perks, like reduced fees on select accounts and services, making it a strong contender for growing businesses. U.S. Bank business checking reviews: User opinions and ratings 4.7/5 U.S. Bank receives high praise from business customers for its flexible banking options and extensive branch network. Many appreciate the flexible options for managing accounts online, through the app, or in person. Small business owners, particularly, like the multi-tier fee structure, which adapts to their growing transaction and business needs. However, some customers note that specific account services, like wire transfers and overdraft protection, can incur fees that vary by region, making it important to first review the bank’s fee schedule and determine your level of comfortability. TrustPilot: 4.6 out of 5 stars Nerdwallet: 4.5 out of 5 stars Forbes: 4.6 out of 5 stars Customers frequently commend U.S. Bank’s robust digital tools and user-friendly platform, mentioning the bank’s efficient setup process and customer support. U.S. Bank’s business checking pricing structure and fees 4.8/5 U.S. Bank offers several checking account options to fit different business needs, from small startups to larger companies handling higher transaction volumes: Basic Business Checking: Starting price: $0 monthly maintenance fee, with up to 125 free transactions per statement period. Silver Business Checking Package: Fee-free account with limited transactions and features suitable for new businesses. Gold Business Checking Package: Starting at $20/month, this package offers 300 free transactions and cash deposit limits up to $10,000 monthly. Platinum Business Checking Package: Ideal for high-volume businesses, starting at $30/month with 500 free transactions and higher deposit limits. Each account offers features like free ACH transfers, online bill pay, and direct access to U.S. Bank’s extensive branch and ATM network. However, businesses handling large cash transactions should review the bank’s cash deposit limits, as additional fees may apply for higher amounts. U.S. Bank’s key features 4.7/5 U.S. Bank offers several valuable features for businesses seeking an adaptable, in-person banking solution with a solid online experience. Here’s a closer look: Account flexibility: Multiple business account options accommodate both smaller and larger businesses with tiered transaction and deposit limits. Wide ATM and branch access: Access to U.S. Bank’s extensive network for in-person services and fee-free ATM withdrawals. Digital and mobile banking: Intuitive online tools and a mobile app allow for bill pay, account management, and expense tracking. Dedicated customer support: U.S. Bank provides business support via phone, online chat, and in-person assistance. Would our expert use U.S. Bank? 5/5 For business owners who value in-person banking and digital tools, U.S. Bank is a strong choice, especially for businesses needing tiered account options. The bank’s flexibility, nationwide presence, and customer service make it an attractive option, particularly for companies anticipating growth and higher transaction needs in the near term. However, businesses that require specific features like interest-bearing accounts or fee-free overdrafts may find certain services costly. Exploring competitors like Novo or Bank of America may be worthwhile for businesses needing additional perks. U.S. Bank pros Variety of account options: Suitable for both startups and larger businesses with flexible limits. Branch and ATM access: Extensive national presence for in-person transactions and customer support. Comprehensive mobile platform: Includes mobile check deposit, bill pay, and budgeting tools. U.S. Bank cons Fee structure: Some fees for higher transaction volumes or wire transfers. Limited fee-free options: Some features, like overdraft protection, incur fees. Alternatives to U.S. Bank business checking If U.S. Bank Business Checking doesn’t fit all your needs, here are some alternatives to consider: Bluevine Business Checking Chase Business Complete Checking® Mercury Business Checking Starting price Free Free (waivable $15/month fee) Free Key features 2% interest on balances up to $250,000 Free ACH transfers Business loans available Nationwide branch network Same-day deposits Mobile payment tools Online platform for tech startups Enhanced FDIC insurance Key distinctions Benefits from interest-bearing for qualified accounts Known for extensive in-person banking support Optimized for digital-first, tech-focused businesses Learn more Visit Bluevine Bluevine is a financial technology company, not a bank.Bluevine deposits are FDIC-insured through Coastal Community Bank, Member FDIC. Visit Chase Visit Mercury Mercury is a fintech company, not an FDIC-insured bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust ®️; Members FDIC. Deposit insurance covers the failure of an insured bank. Methodology This review evaluates U.S. Bank’s business checking features based on fee structures, user reviews, account offerings, and customer service availability, with comparisons drawn to other banks catering to business needs. Conclusion U.S. Bank Business Checking is an excellent option for businesses seeking a flexible and accessible banking solution. Its combination of in-person services and online tools makes it suitable for various business needs, from small startups to larger operations. While some fees apply, U.S. Bank’s adaptability and comprehensive support

The U.K. government has opened a consultation to explore ways to protect the rights of artists, writers, and composers when creative content is used to train AI models. The goal is to give creators control over their copyrighted material while fostering technological innovation. A proposal has been put forward to mandate transparency from AI developers, like OpenAI and Google, on what creative material they use and how they obtain it. It will also allow rights holders to opt out of their work being used to train models, or strike licensing deals if they do consent. While many licensing deals have already been agreed between tech companies and artists, the government says that many creators have been unable to reach agreements under the current copyright regime and require additional support. At the same time, the proposal wants to ensure tech companies “have access to high-quality material to train leading AI models in the UK and support innovation across the UK AI sector.” It suggests creating an exception to the U.K. laws that currently prohibit using copyrighted material without permission to train commercial models. This change aims to provide AI firms with greater clarity over what material they can legally use. “Currently, uncertainty about how copyright law applies to AI is holding back both sectors from reaching their full potential. It can make it difficult for creators to control or seek payment for the use of their work, and creates legal risks for AI firms, stifling AI investment, innovation, and adoption,” the government said in a press release. The consultation, which will run until Feb. 25, 2025, and be led by the Intellectual Property Office, will also seek views on copyright protection for AI-generated art and the personality rights of public figures in the context of deepfakes or voice cloning. In May, OpenAI faced criticism for using a voice nearly identical to Scarlet Johansson’s in its GPT-4o demo without her consent. SEE: Google to Label AI-Generated Images in Search Results Peter Kyle, the U.K.’s technology minister, said in the press release that the focus is “balancing strong protections for creators while removing barriers to AI innovation.” “It’s clear that our current AI and copyright framework does not support either our creative industries or our AI sectors to compete on the global stage,” he added. Creative industry unsatisfied with the proposal The creative industry has not reacted positively to the proposals. The Independent Society of Musicians has “immediate concerns” regarding how the opt-out system will work for artists in practice. The Council of Music Makers said that “explicit consent must always be secured from music-makers,” and licensing deals should result in them being “fairly remunerated for their contributions.” Several high-profile musicians, including Paul McCartney, Kate Bush, and ABBA’s Björn Ulvaeus, have recently voiced their concerns about how AI companies use copyrighted works without permission. Dr Jo Twist, the CEO of the British Phonographic Industry, told Music Week: “We remain to be convinced that a copyright exception would move the AI and creative industries closer to agreeing on a functioning licensing model; in fact, we believe it would further disincentivise tech companies from doing so.” Publishers Association CEO, Dan Conway, agreed, saying in a statement that “there has been no objective case made for a new copyright exception, nor has a water-tight rights-reservation process been outlined anywhere around the globe.” Baroness Beeban Kidron, a crossbench peer, AI ethics expert, and former filmmaker, told The Guardian that she was “very disappointed” with the proposals as they would allow AI firms to “shirk their responsibilities.” On the other hand, techUK, the UK’s technology trade association, “welcome(s) the Government’s commitment to finding a solution that creates a competitive and supportive environment for both the UK tech and creative sectors,” as per its statement. “It is in everyone’s interests to resolve these issues in a way that supports innovation and growth.” More must-read AI coverage Coalition launched to urge the government to protect copyright laws The consultation was opened just one day after the launch of the Creative Rights in AI Coalition, a group advocating for the U.K. government to protect copyright laws and establish a dynamic licensing market. Members include the BPI and bodies representing authors, illustrators, publishers, and photographers. The Creative Rights in AI Coalition has three demands of the government, the first being that existing copyright law be upheld so that intellectual property owners have exclusive rights over their work, including control over licensing to AI companies. SEE: Behind the Controversy: Why Artists Hate AI Art “We must ensure the onus will be on generative AI firms to seek permission and engage with rights holders to agree on licences,” the coalition states on its website. “Just as tech firms are content to pay for the huge quantity of electricity that powers their data centres, they must be content to pay for the high-quality copyright-protected works which are essential to train and ground accurate GAI models.” It added that clear and robust copyright laws would incentivise AI companies to pay for artists’ content, ensuring that both the original training data and resulting AI-generated work remain of high quality. The second and third demands are that the government ensures creators receive transparent information about how their content is used in AI development and supports policies that balance the protections of creative rights with the advancement of AI technologies. The Creative Rights in AI Coalition is not satisfied with the legal exception, as it puts the responsibility of opting out of AI training on the creative rights holder, rather than requiring the AI company to seek consent by default. The coalition said in an emailed statement to TechRepublic: “Whilst members are still digesting the details of the consultation, rights holders do not support the new exception to copyright proposed. In fact, rights holders consider that the priority should be to ensure that current copyright laws are respected and enforceable. “The only way to guarantee creative control and spur a dynamic licensing – and generative AI – market

Payroll documentation is more than just paperwork — it’s the backbone of your company’s compliance and efficiency. For HR professionals managing payroll across different regions, whether in a global company, a U.S.-only operation, or something in between, understanding which forms and records are required is essential. Getting employees paid at work while meeting tax, social security, and labor law obligations requires the right payroll documents. And with rules that vary from country to country — and even state to state — you need a reliable resource to help you through it all. This guide provides everything you need to ensure your payroll operations are compliant and efficient, no matter where your team is located. 1 Paycor Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Micro (0-49 Employees), Small (50-249 Employees), Medium (250-999 Employees) Micro, Small, Medium Features API, Check Printing, Document Management / Sharing, and more 2 Velocity Global Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Any Company Size Any Company Size Features Employee Database, Multi-Country Payroll, Onboarding, and more 10 payroll documents you need to pay U.S. employees Whether you’re setting up payroll for a new hire or managing ongoing payroll operations, understanding how to do payroll includes knowing what documents are essential for getting U.S. employees paid at work and staying compliant with federal and state regulations. 1. W-4 form (employee’s withholding certificate) The W-4 form is a foundational document in payroll. Every new hire must complete this form, which determines the amount of federal income tax to withhold from their paycheck. Employees can update their W-4 at any time, which allows them to adjust their withholding as their financial situation changes. Ensuring accurate completion of the W-4 form is critical — errors can lead to under- or over-withholding, creating headaches for both employees and the business. 2. I-9 form (employment eligibility verification) The I-9 form is another essential piece of payroll documentation that is required for verifying a new employee’s eligibility to work in the U.S. Employers must complete this form within three days of an employee’s start date. The I-9 requires the employee to provide documents that establish both identity and employment authorization, such as a U.S. passport or a combination of a driver’s license and Social Security card. Employers must keep these records on file for three years after the hire date or one year after termination, whichever is later, to remain compliant. 3. State withholding forms In addition to the federal W-4, many states require their own withholding forms to calculate state income tax. These forms function similarly to the W-4 but are specific to each state’s tax requirements. Ensuring that you collect and correctly process these state-specific forms is vital for maintaining compliance and accurate payroll processing. 4. Direct deposit authorization form A direct deposit authorization form allows an employee to have their paycheck directly deposited into their bank account; this document collects the necessary banking information, such as routing and account numbers, and authorizes the employer to make electronic payments. While not legally required, direct deposit is a common and efficient way to ensure employees are paid promptly and securely. It also reduces the administrative burden of printing and distributing physical checks. 5. Employee agreement or offer letter An employee agreement or offer letter outlines the terms of employment, including job responsibilities, salary, benefits, and other important details; this document serves as the official contract between the employee and the employer. It not only sets expectations but also acts as a reference point for resolving potential disputes. Having a signed agreement on file is a key part of payroll documentation, as it provides proof of the agreed salary and terms, supporting compliance and transparency. 6. Form W-2 (wage and tax statement) At the end of each year, employers must provide employees with a W-2 form, which details their total earnings, tax withholdings, Social Security contributions, and other relevant payroll information; employees use this form to file their federal and state tax returns. Employers must also submit W-2 forms to the Social Security Administration and relevant state agencies. Failing to provide accurate W-2s can result in penalties, so it’s essential to have a robust process for generating and distributing these forms. 7. Form 1095-C (employer-provided health insurance offer and coverage) For companies with 50 or more full-time employees, the Affordable Care Act (ACA) requires employers to provide Form 1095-C to employees; this document reports the health insurance coverage offered to the employee and their dependents, if applicable. Employers must also file this form with the IRS. Proper documentation of health insurance offerings is critical for ensuring ACA compliance and avoiding penalties. 8. Time sheets and attendance records Accurate tracking of hours worked is crucial, especially for non-exempt employees under the Fair Labor Standards Act (FLSA). Time sheets and attendance records are essential payroll forms for calculating wages, overtime pay, and ensuring compliance with labor laws. Digital systems that automate time tracking can help maintain accurate records and streamline payroll processing, reducing the likelihood of payroll disputes or compliance issues. 9. Payroll register A payroll register is a summary report that includes all payroll information for each pay period, such as gross pay, net pay, tax withholdings, and benefits deductions; this document serves as an internal record for HR and payroll teams to verify the accuracy of payroll operations. In addition, payroll registers are valuable for audits, as they provide a clear overview of each employee’s earnings and deductions. 10. Form 941 (employer’s quarterly federal tax return) Form 941 is a quarterly report filed by employers to the IRS detailing federal income tax, Social Security, and Medicare taxes withheld from employees’ paychecks; this form also reports the employer’s share of Social Security and Medicare taxes. Filing Form 941 on time is crucial for demonstrating payroll tax compliance and avoiding IRS penalties. More payroll coverage Essential payroll documents: A global perspective If your business operates internationally, you’ll need to navigate various

Norton vs McAfee has been an antivirus war that has been waged for decades in the consumer, small business, and enterprise arena. Both became household words in the late nineties as Windows 95 and subsequent operating systems captured the popular imagination. Hackers quickly started throwing viruses and other threats at the PC world. Vendors like Norton and McAfee emerged. Just about every PC owner installed one or the other. Over the years, I’ve had both installed on my PCs and laptops, and I’ve largely been satisfied with both. Fast-forward a quarter of a century, and the landscape has shifted. Many more antivirus choices are available, and a host of other threats now have to be dealt with. Yet, AV remains a core element of the security landscape. Norton and McAfee’s longevity attests to their AV tools’ capability. But which is best? Norton Antivirus Plus: Best for those who want good AV protection that comes with a password manager and cloud storage at a price that is hard to beat. McAfee Total Protection: Best for those who need good AV protection, a VPN, identity monitoring, and a firewall at a decent price. 1 ESET PROTECT Advanced Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Any Company Size Any Company Size Features Advanced Threat Defense, Full Disk Encryption , Modern Endpoint Protection, and more 2 ManageEngine Log360 Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Micro (0-49 Employees), Small (50-249 Employees), Medium (250-999 Employees), Large (1,000-4,999 Employees), Enterprise (5,000+ Employees) Micro, Small, Medium, Large, Enterprise Features Activity Monitoring, Blacklisting, Dashboard, and more 3 Graylog Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Medium (250-999 Employees), Large (1,000-4,999 Employees), Enterprise (5,000+ Employees) Medium, Large, Enterprise Features Activity Monitoring, Dashboard, Notifications Norton Antivirus Plus vs. McAfee Total Protection: Comparison table Norton Antivirus Plus McAfee Total Protection Our rating (out of 5) 4.8 4.75 Starting price $30 per year for 5 devices $40 per year for 5 devices AV and malware protection Excellent Excellent Scanning speed Excellent Very good False positives Very good Excellent Also included in the price 2 GB cloud backup, password manager. VPN, web protection, identity monitoring, firewall. Norton Antivirus Plus vs Norton Total Protection: Pricing Winner: Norton AV Plus Image: Norton Norton Antivirus Plus pricing Norton AV Plus normally costs $85 per year for five devices. It is currently on offer for $30 per year if you pay for the entire year upfront. I took advantage of a seven-day free trial but had to search around on the website to find it. The company definitely preferred that I buy the service with a 60-day money-back guarantee rather than allowing me to sign up for a free trial. If you want more than the basic consumer-level AV plan, I had the option to add 50 GB of extra cloud storage, a password manager, and more for $50 per year, or the Lifelock identity protection service, a VPN, and a host of other security features for $100 per year. Image: McAfee McAfee Total Protection pricing McAfee Total Protection is priced at $120 per year, reduced to $40 on special offer. As it comes with the VPN, firewall, and identity monitoring already included, I found it challenging to conduct a full apples-to-apples comparison. The free trial I signed up for lasts 30 days. A 30-day money-back guarantee is also available. Pricing gets complicated as there are so many versions to choose from. $50 per year gets you AI-powered AI, $90 adds in a million dollars of identity theft protection and bank/credit card monitoring. $200 provides everything mentioned but ups the ID protection to two million, and throws in $25,000 in ransomware protection and more safeguards for financial accounts. Norton Antivirus Plus vs McAfee Total Protection: Feature comparison AV and malware protection Winner: Tie I liked the fact that Norton Antivirus Plus covers a range of features including scam, antivirus, malware, ransomware, and hacking protection. Further protections are available as you grade up to the more expensive packages that include encryption, Wi-Fi security, ad blocking, dark web monitoring, and more. However, the basic protection features offered by AV Plus cover the primary bases. SEE: NordVPN Review (2024): Is NordVPN Worth the Cost? (TechRepublic) I found that McAfee Total Protection covers a similar range and throws in a protection score and firewall. But then Norton AV Plus includes cloud backup and a password manager. There is little between them. Norton AV Plus typically completes virus scanning in less time than McAfee Total Protection, according to speed tests. Scanning speed Winner: Norton AV Plus Norton Antivirus Plus and McAfee Total Protection have both been tested extensively on a variety of speed tests and against various benchmarks. Norton AV Plus wins on sheer scanning speed. Its full and quick scans for AV and malware sometimes take about half the time of those done in McAfee Total Protection. However, I rarely pay attention to the length of the scan as I typically do it in the background while I get on with other tasks. That said, McAfee tends to consume fewer system resources for scanning than Norton. What you gain on the swings, you lose on the roundabouts. Overall, though, I give Norton Antivirus Plus the nod on scanning speed. Norton Options include cloud backup and a password manager False positives Winner: McAfee Total Protection False positives are the bane of security systems. Sometimes, so many alerts are generated that it can be overwhelming. Particularly when some of these alerts are false, unnecessary work can be generated. Over the last quarter of a century, I’ve seen both McAfee and Norton tools be guilty of providing an inordinate number of alerts, many of which were worthless. But times have changed. Both Norton Antivirus Plus and McAfee Total Protection do well when it comes to minimizing false positives, but McAfee generates fewer false alerts. McAfee Total Protection has a VPN, firewall, and

Best for Windows: X-Mouse Best for Macs: Mac Mouse Fix Best for Linux: Input Remapper Best for scroll wheel customization: WizMouse Best for recording macros: Macro Recorder Computer mice have been used for decades and are easily taken for granted. Even so, it is possible to make your mouse a bit more appealing by customizing its behavior. Several utilities exist that allow you to reassign mouse buttons or scroll wheel’s behavior. There are even utilities that can record macros of your mouse movements. This article lists five such utilities. 1. X-Mouse Image: X-Mouse X-Mouse is arguably the most popular mouse mapping software for Windows devices. It allows users to assign specific functions and macros to different buttons on their mouse. For example, if you hover over a YouTube video, the scroll wheel on your mouse will automatically adjust the volume rather than scroll up or down. You can create different profiles for different applications and simulate complex keyboard inputs with a single click. X-Mouse is ideal for gamers and power users looking to increase their productivity. Features Customizable button assignments, profile switching per application Price Free SEE: How to Connect an Apple Wireless Keyboard to Windows 10 and Windows 11 2. Mac Mouse Fix Image: Mac Mouse Fix Mac Mouse Fix is perfect for anyone frustrated by the default macOS mouse settings. It brings all the features of an Apple trackpad, such as Quick Look and Zoom, to a third-party mouse. Mac Mouse Fix also addresses common issues like pointer acceleration and scroll smoothing and allows for customization of mouse actions that are activated by clicking, dragging, and scrolling. Finally, it is 100% open-source to provide peace of mind. Features Scroll smoothing, customizable actions Price $2.99, after a 30-day free trial 3. Input Remapper Image: Linux Uprising Blog If you’re a Linux user, the best tool for customizing your mouse is Input Remapper. The creator, sezanzeb, has made it available for free on GitHub. It has a simple Graphical User Interface that makes it easy to assign mouse actions to a different button and set up timed macros. On top of computer mice, the program can be used to map keyboards, D-Pads, and joysticks. Features User-friendly interface, timed macros, supports gamepads Price Free Must-read Apple coverage 4. WizMouse Image: Make Use Of WizMouse is a free utility that can be used to customize mouse behavior. The utility enables the mouse wheel for applications that do not natively support its use. There is also a handy “reverse” function for use when the mouse scrolling is backward. WizMouse can be enabled or disabled from the system tray. Features Scrolling in a non-active window, scrolling in applications that don’t support a mouse wheel. Price Free 5. Macro Recorder Image: Macro Recorder Macro Recorder can be used to automate repetitive tasks you complete using your mouse. The tool records mouse movements and clicks, as well as keyboard inputs, and the resulting macros can be played back to save the user time and effort. The program also includes options for fine-tuning recorded actions to fit specific needs, such as by Features Records macros to automate mouse-led tasks. Price Starts from $111 for the standard version. What is mouse button remapping, and why is it useful?​ Mouse button remapping assigns the default functions of mouse buttons to different actions. This can be done using software that allows users to customize each button’s behavior, such as executing a keyboard shortcut or launching an application. This is useful because, depending on how you use your device, it can enhance productivity and decrease repetitive strain. For example, gamers can assign complex combos to a single mouse button, while professionals can streamline workflows by assigning custom shortcuts. How can I remap my mouse buttons on Windows? There is a limited amount of remapping you can do on Windows 11 without downloading third-party software. To do so, go to Settings → Bluetooth & devices → Mouse. Under the “Primary mouse button” menu, you can switch the primary and secondary, or left and right, mouse buttons. Scroll-related settings can be found under “Scrolling,” and you can choose for your pointer to display a trail across the screen when it is moved by selecting the “Display pointer trails” checkbox under “Pointer Options.” If you want to control the mouse with your numeric keyboard, navigate to Accessibility in Settings, under “Interaction” select “Mouse,” and then turn on the “Mouse keys” switch. Brien Posey contributed to this article. source

The cybersecurity landscape in 2024 was marked by unprecedented challenges, significant breaches, and evolving regulatory requirements that fundamentally reshaped how organizations approach data protection. From record-breaking incidents to stringent new legislation, the year provided crucial insights into cybersecurity. It highlighted critical priorities for strengthening organizational defenses in an increasingly complex digital ecosystem. The escalating sophistication of cyber threats and the expanding attack surface created by digital transformation initiatives posed unprecedented challenges for organizations across all sectors. Record-breaking breaches define the year 2024 witnessed several devastating cybersecurity incidents that underscored the growing sophistication of threats: The year began with the ongoing effects of the MOVEit supply chain breach, which impacted over 2,600 organizations and exposed 77 million records. This incident highlighted the cascading effects of supply chain vulnerabilities in an interconnected digital world and sparked a renewed focus on third-party risk management across industries. The National Public Data breach was particularly severe, compromising 2.9 billion records and affecting 1.3 million individuals. The unprecedented scale of this breach sent shockwaves through the cybersecurity community and prompted many organizations to reassess their data protection strategies. The healthcare sector faced a major crisis with the Change Healthcare breach, which impacted 110 million Americans, underscoring the critical importance of robust data protection measures in handling sensitive medical information. The breach exposed vulnerabilities in healthcare systems and led to nationwide disruptions in patient care and medical billing processes. AT&T experienced cyber incidents exposing 110 million customer records, resulting in an estimated $19.69 billion in financial losses. These incidents demonstrated the severe consequences of inadequate cybersecurity practices and the long-lasting effects on customer trust and corporate financial health. The breaches led to extensive regulatory scrutiny and prompted calls for enhanced telecommunications sector security standards. The financial toll of data breaches continued to rise dramatically, with the global average cost reaching $4.88 million — a 10% increase from 2023. Moreover, 60% of organizations reported spending over $2 million annually on data breach litigation costs alone. These escalating costs can be attributed to various factors, including the increasing sophistication of cyber threats, the expanding attack surface created by remote work arrangements, and growing regulatory consequences. Organizations also faced significant indirect costs, including reputational damage, lost business opportunities, and decreased customer confidence. SEE: US Sanctions Chinese Cybersecurity Firm for 2020 Ransomware Attack Tool sprawl and third-party risks emerge as critical concerns The year also revealed significant vulnerabilities created by complex technology environments and third-party relationships. Organizations using seven or more communication tools experienced 3.55 times more breaches than average, emphasizing the dangers of tool sprawl. While enabling greater collaboration and productivity, this proliferation of communication platforms created new vulnerabilities that cybersecurity professionals struggled to address. The challenge of maintaining consistent security controls across multiple platforms emerged as a critical priority for security teams. The risk landscape was further complicated by organizations’ increasing reliance on external partners, with 66% of companies exchanging sensitive content with over 1,000 third parties. This dependency contributed to a 68% increase in software supply chain attacks targeting file transfer systems. The challenges of tracking and controlling external content sharing highlighted the need for comprehensive data protection strategies that extend beyond organizational boundaries. Many organizations implemented new vendor risk management programs and enhanced their third-party security assessment processes in response to these challenges. Regulatory landscape grows more complex 2024 saw substantial regulatory developments that transformed the data privacy landscape. Implementing the NIS 2 Directive introduced personal liability for cybersecurity compliance violations in the European Union, raising the stakes for executives and boards. This shift toward individual accountability emphasized the need for top-down commitment to data protection and integrating cybersecurity considerations into overall business strategy. Organizations scrambled to update their governance structures and compliance frameworks to address these new requirements. In the U.S., several states passed comprehensive privacy laws, creating a complex patchwork of requirements for organizations to navigate. This regulatory expansion led to significant financial consequences, with GDPR and HIPAA enforcement resulting in fines totaling $5.6 billion and $5.3 billion, respectively. The complex regulatory environment particularly impacted North American organizations, with 63% citing state privacy laws as a top concern, highlighting the need for harmonized and consistent data protection regulations. Many organizations have invested heavily in compliance management systems and privacy program enhancements to address these evolving requirements. SEE: Patch Tuesday: Microsoft Patches One Actively Exploited Vulnerability, Among Others Must-read security coverage Emerging threats and industry-specific challenges The rise of artificial intelligence and machine learning introduced new security challenges, with 50% of North American organizations identifying AI/GenAI data exposure as a primary concern. While offering tremendous innovation potential, these emerging technologies require organizations to develop new strategies for managing unique security challenges. The rapid adoption of AI tools raised concerns about data privacy, model security, and the potential for AI-powered cyberattacks. Cloud security emerged as another critical challenge, with cloud environment intrusions increasing by 75% year-over-year and 33% of breaches tied to misconfigurations. The case for single-tenant versus multi-tenant cloud hosting gained significant attention as organizations sought more secure cloud deployment options. Security teams focused on implementing enhanced cloud security posture management tools and improving their cloud security architectures. The threat landscape evolved significantly, with malware-free attacks comprising 75% of detected incidents and ransomware payments rising by 500% to reach an average of $2 million. Employing an AI-enabled algorithm, we scored different industry sectors from 2018 through 2024, with hospitality, retail, and manufacturing receiving the top risk scores for the first half of 2024. The education and research sector experienced the highest weekly attacks at 3,086 — a 37% year-over-year increase. This highlighted the need for enhanced security measures in academic institutions. The federal government grappled with significant third-party risk, with 28% of agencies exchanging data with over 5,000 parties. Meanwhile, the financial services sector consistently scored above all industries in risk assessments. These sector-specific challenges led to the development of targeted security frameworks and industry-specific best practices. SEE: Best CSPM Tools 2024: Top Cloud Security Solutions Compared Looking ahead: building cyber resilience Several key priorities

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