CIO metrics are failing digital transformation; it’s time to radically rethink success

As organizations continue their digital transformation (DX) journeys, the role of the CIO evolves. However, the metrics used to evaluate CIOs are hindering progress. As digital transformation becomes a critical driver of business success, many organizations still measure CIO performance based on traditional IT values rather than transformative outcomes. To drive change, a reworking of what defines CIO/IT success is needed, with a focus on strategic business goals, innovation, and market dif...

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