ERP software provider Epicor has added a new AI agent — Epicor Prism Business Communications — to its Prism generative AI service, designed to help enterprises’ supply chain divisions automate request for quote (RFQ) workflows and accelerate supplier communications.
Prism, released last year, is a network of vertical AI agents built specifically for the supply chain industries and integrated inside the company’s Industry ERP Cloud.
The new AI agent, according to Epicor, will automate the RFQ process by reading supplier emails, pulling out pricing, lead times, and part details, and then pushing that data to a user to make more informed decisions via a conversational interface.
