Workday is extending its finance and human resources management platform to encompass digital workers on its own and other platforms, said Mickey North Rizza, IDC group vice president, enterprise software. “This system can be used to integrate and manage Workday agents as well as third-party agents. Workday is taking this opportunity forward to become a system of record for all workers — be they digital or human.”
In addition, agent analytics within Workday ASOR log which agents are in use, by whom, and how, providing detailed reports on productivity impact. And since agents built with the Microsoft tools have individual Entra IDs, administrators can verify that each is working as expected, with no unnecessary access rights or unusual behavior.
An ecosystem
“We’re addressing a very acute need that we’re hearing from customers,” said Charles Lamanna, president, business and industry Copilot at Microsoft, in an interview, noting that every company he’s spoken to recently wants to bring in AI agents, “almost like AI coworkers”, and they’re trying to figure out how they can do it in a safe and secure way.
