Modernizing ITSM in the Public Sector

Modernizing ITSM in the Public Sector

Brought to you by TeamDynamix

As state and local governments are looking to modernize legacy systems and kick off digital transformation strategies – many are finding their existing IT Service Management (ITSM) tools can’t support these initiatives. Rather than spending excessive time and money trying to get these tools to fit, public sector organizations are investing in new, codeless ITSM platforms that include Project Portfolio Management (PPM), Enterprise Service Management (ESM) capabilities and integration and automation – all on a single platform.

Read this eBook to Learn How Your Peers are Changing the Way They Run the IT Service Desk:

City of Madison Leverages No-Code Tech to Transform IT Service Delivery

Pima County Supercharges ITSM with Automation

City of Buffalo Automates ITSM & Improves Self-Service Adoption

Oklahoma City Drives Efficiency for the Technicians

City of Avondal Embraces Enterprise Service Management


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