Beyond Bank Australia is one of the largest customer-owned banks in Australia and one of the leading B Corps in the country. That certification measures your company’s social and environmental impact, both of which we’re super proud of, but it’s also deeply rooted in our culture. Beyond Bank has a real focus on customers who are the members and owners of the bank. All the money that’s made goes back into the bank, which is a different slant compared to say, the big banks or large corporates that have shareholders they have to pay dividends to.  We particularly focused on communities and, last year, we partnered with more than 5,000 community organizations around Australia. We work with them on some of Australia’s most pressing issues, from housing affordability to helping all Australians have stronger levels of financial well-being. We’re a very relationship-led bank.  As the CIO of Beyond Bank, I’m accountable for all aspects of technology, across the business: banking, tech and data and business intelligence. Everything from ‘my computer won’t turn on’ and ‘can you fix this’ type workplace and service desk, to engineering, the building and running systems that power the bank, the branch tech, ATMs, tellers, call centers, the infrastructure and architecture, cyber incident management and the NOC. Basically, the whole lot. It’s a really big, broad role, which I love.  source

By Christine DeRosa ( December 6, 2024, 2:47 PM EST) — Freshfields Bruckhaus Deringer LLP has expanded its offerings in Silicon Valley with the additions of a capital markets attorney from Cooley LLP and an employee benefits and executive compensation attorney from Goodwin Procter LLP…. Law360 is on it, so you are, too. A Law360 subscription puts you at the center of fast-moving legal issues, trends and developments so you can act with speed and confidence. Over 200 articles are published daily across more than 60 topics, industries, practice areas and jurisdictions. A Law360 subscription includes features such as Daily newsletters Expert analysis Mobile app Advanced search Judge information Real-time alerts 450K+ searchable archived articles And more! Experience Law360 today with a free 7-day trial. source

A stateful firewall keeps track of the state of network connections. A stateless firewall does not. Although the difference between a stateful vs stateless firewall is relatively simple, picking one may not be as straightforward. The state of a network connection refers to its status, whether a connection is being established, actively transferring data, or closing. Stateful firewalls keep track of this context, monitoring the entire flow of communication — where packets are coming from, where they are going, and what type of traffic is being relayed. Stateless firewalls ignore this context — they treat each packet as independent, and have no knowledge of prior packets. These fundamental differences make stateful firewalls appropriate in some situations and stateless firewalls better in others. 1 RingCentral RingEx Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Medium (250-999 Employees), Large (1,000-4,999 Employees), Enterprise (5,000+ Employees) Medium, Large, Enterprise Features Hosted PBX, Managed PBX, Remote User Ability, and more When use a stateful vs stateless firewall Stateful firewalls are necessary in dynamic, complex environments where tracking the state of connections is important for security. They offer deeper inspection capabilities, which makes them well-suited for networks with diverse traffic flows or where detecting malicious activity within ongoing sessions is critical. Stateless firewalls are ideal for static networks with predictable traffic patterns, where packets can be allowed or blocked based on fixed rules without needing session tracking. These firewalls provide a low-maintenance solution for scenarios that don’t require deep inspection of connection states, such as enforcing basic port restrictions or as a first layer of defense in a high-speed environment. There are several different types of firewalls, which may be stateless or stateful. A packet-filtering firewall is typically stateless, a Web Application Firewall (WAF) is typically stateful, a Firewall as a Service (FWAAS) could be either stateful or stateless. SEE: Five reasons a stateful firewall is a must-have for any business.  Tradeoffs between a stateful vs stateless firewall A stateful firewall will always be able to tell you more than a stateless one, but it comes at a cost. Is it better to opt for the speed and performance of a stateless firewall? As you set up firewalls and secure different parts of your network, here are the main trade-offs to consider when looking at stateful vs stateless firewalls. 1. Stateful firewalls consume more resources Because stateful firewalls inspect packets and track the state of network connections, they have a lot slower performance than stateless firewalls. In the wrong place or with the wrong task, a stateful firewall can really slow down your network. Meanwhile, stateless firewalls are a much faster alternative because they operate by examining the source and destination addresses of individual packets. This means they ignore the connection states and can therefore resolve incoming packets much faster. Altogether, stateless firewalls are far more suitable in high-traffic, low-risk situations. With their superior speed, they can assess packets quickly without putting a strain on network resources. When the security level requires a bit more intensive work, stateful firewalls are usually worth the performance hit. 2. Stateful firewalls are less likely to trigger false positive alarms Stateless firewalls can have a tendency to put your network in a constant “fight or flight” type of condition. This isn’t as common with stateful firewalls, and that’s simply due to the way they track the state of connections. Stateful firewalls can and will recognize established connections, so they’re more sensitive about blocking traffic rather than tossing up a red flag whenever anything that might be suspicious comes their way (as stateless firewalls tend to do). Overall, stateless firewalls are way more likely to generate false positives and block legitimate traffic because they lack context. In practical terms, this means that stateful firewalls tend to offer more nuanced control over your traffic — which is useful for networks that are more complex or transmit more sensitive data. Financial institutions and healthcare providers, for example, may find this particularly advantageous because they generally have stringent security requirements. 3. Stateful firewalls can apply more flexible rules Let’s say you’re an IT administrator who’s in charge of securing your organization’s network. If you ensure firewall rules follow best practices, a stateful firewall will enable you to enforce those rules with a bit more precision. In other words, you’ll have more reliable, consistent protection. However, if your traffic is more varied — and therefore more unpredictable — a stateful firewall can be a better choice because it lets you apply rules at the packet level. This can be especially helpful when you need to let certain traffic pass through that might not fit into a predefined set of rules so easily. For example, if a software development company frequently collaborates with third-party vendors, it’s very likely that the traffic coming in from these vendors is highly varied. By using a stateful firewall that can apply more flexible rules, they are able to manage varying traffic patterns and maintain network security. 4. Stateless firewalls don’t track connection states This design choice reduces the complexity of managing session data, which translates to lower overhead for the firewall. As a result, stateless firewalls are much lighter in terms of resource consumption — they require less processing power, memory, and storage compared to stateful firewalls. This makes them highly efficient for environments where speed and scalability are critical, especially in handling large volumes of traffic. One instance where this can be especially useful is in a cloud computing environment with virtual servers and workloads that frequently increase and decrease. In this environment, a stateless firewall could theoretically be deployed to make sure the traffic going in and out of the cloud-based resources follows a predetermined set of rules. The lack of state-tracking becomes a trade-off when considering dynamic or complex traffic scenarios. The simplicity of stateless firewalls comes at the cost of not being able to detect or block threats that rely on context, such as session hijacking or more sophisticated

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A firewall is a security protocol that protects your internal network from the threats of the internet. It keeps an eye on the data that comes in and out of your home network. Without a firewall, your trusted private network could be at risk of cyberattacks, data breaches, and malware from the public. 1 RingCentral RingEx Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Medium (250-999 Employees), Large (1,000-4,999 Employees), Enterprise (5,000+ Employees) Medium, Large, Enterprise Features Hosted PBX, Managed PBX, Remote User Ability, and more The technical side of what a firewall does To get to grips with how a firewall works, you need to understand how data travels between internet networks. Basically, data moves across the internet in the form of information-filled packets. A firewall inspects these data packets to analyze their: Content: The information each data packet contains, such as an image, text, or video. Protocol: The language of the data packet, for example, HTTP or TCP. Port: The medium that the data is traveling through, such as email, web, or a social media network. Source: Where the data is coming from, for example, the IP address or hostname of incoming traffic. Destination: Where the data is headed, including the IP address, hostname, and other information that describes where the traffic is going. Afterwards, the firewall determines whether to let the data packet pass or, instead, to block it based on a set of predefined rules. To ensure that dangerous data packets are blocked, it’s crucial that you properly set up your firewall, create effective rules, and keep it up to date. SEE: Learn the fundamentals of computer networking.  Hardware firewalls Hardware firewalls are dedicated physical devices, often integrated into routers or standalone appliances, that act as a barrier between a private network and the internet. They offer robust, centralized protection, making them ideal for organizations and businesses that need to secure multiple devices or high volumes of network traffic. Although they are typically more expensive than software firewalls, hardware firewalls provide scalability and consistent performance, protecting an entire network without relying on the resources of individual devices. Software firewalls Software firewalls are applications installed on individual devices to monitor and control network traffic at the endpoint level. They are included by default in most operating systems, such as Windows and macOS, and some routers also incorporate software firewall capabilities. These firewalls can be customized to block specific applications, filter outbound and inbound traffic, and provide alerts for suspicious activities. The specific capabilities will depend on what type of software firewall you are using. A Next-Generation Firewall (NGFW), for example, may provide tools for access control, intrusion prevention, advanced threat intelligence, and deep packet inspection. What a firewall does to protect your home network 1. Blocks unauthorized traffic To reiterate, a firewall blocks threats coming from restricted sources or ports. This means your firewall will block any data packets coming from a restricted IP address or website. It will also reduce your home network’s visibility to potentially risky protocols. Firewalls can also block data packets that have malicious content. Basically, firewall users can set predefined rules to give a firewall access control of their data. Based on these rules, the firewall will shut out intruders. For instance, parents may set rules in the firewall to deny access to certain applications or block out content based on certain keywords. 2. Defends against threats A firewall serves as a checkpoint for all data packets, so it protects your home’s internet system from several threats, including: Cyberattacks coming from hackers who want to damage your system or steal and erase data. Malware that infects not just software but also hardware, possibly destroying applications and devices. Ransomware that locks important files, seeking funds from you to release it. Instead of just sniffing out these malicious invaders, a firewall neutralizes them in case they do enter your network. This way, it prevents the threats from spreading through your network infrastructure, further decreasing the scope of the damage. Learn more about the latest threats to network security and how to defend against each one. 3. Prevents application intrusion Even if you expect untrusted applications to act out of line, sometimes your most-trusted apps will try to access and extract sensitive data from your device. This can happen when the application is outdated, infected, or a hacker tries to use it to get into your system. Thankfully, your firewall observes an application’s behavior to make sure there are no attempts to enter unauthorized resources. Doing so, it protects your sensitive data. For example, if an application tries to access a location or photos on your device even though you haven’t allowed it to do so, the firewall will act immediately to stop it. Along with protecting your data, it will also inform you of unusual activity. 4. Improves network performance Firewalls are more than security guards. Since they monitor the flow of traffic and keep an eye on who’s accessing your devices, they free up valuable resources. By doing so, they reduce network congestion and improve your performance online. Apart from filtering out unnecessary traffic volume, a firewall also keeps the network’s functioning in check by increasing your security. What’s more, firewalls prevent crashes that can occur due to cyber attacks, misconfiguration, or bugs in your system. 5. Maintains privacy Imagine a stranger watching you through your window. Creepy, right? This is something hackers may do to keep an eye on your data and browsing habits. They might even use your private information against you. A firewall stops this from happening by using rules to filter network traffic, blocking unauthorized attempts to access your system or monitor your activities. It inspects data packets for suspicious patterns, ensuring sensitive information stays secure. Advanced firewalls use features like deep packet inspection and stateful packet filtering to detect and prevent unauthorized data transfers or malicious activity. They also monitor outgoing traffic, stopping applications or malware from transmitting private data to

Every company knows it needs an AI governance policy, but there’s scant guidance for creating one. What are the crucial issues, and how do you begin?  There are AI governance outlines and templates everywhere, but no one, not even regulators, government officials or legal experts, knows the situations where AI will require guidance and governance. This lack of understanding is attributable to the newness of AI.  Since there is so much AI governance uncertainty, many companies are passing on defining governance, even though they are investigating and implementing AI in their businesses. I’m going to argue that companies don’t have to wait to define AI governance. They can begin with what they already know from privacy, anti-bias, copyright and other regulations, and start by incorporating these known elements into an AI governance policy.  Here’s a summary of what we already know.  Privacy  Privacy laws can vary from state to state and from country to country. What we do know is that individuals have the right to personal privacy, and the right “to be left alone” under US law. Individual data is highly confidential, particularly in the healthcare and financial fields. Individuals must sign privacy statements agreeing to the sharing of their information with certain third parties, if the information is to be shared. Privacy policies also explain what information companies will protect.   Related:How Bias Influences Outcomes Applying these basics to AI, this means that patient data, as one example, is likely to be anonymized if it is being grouped into a demographic of individuals with a propensity for a particular disease or condition. So, for a medical diagnostics AI system that is being used to arrive at a diagnosis for a particular patient, the AI algorithm can investigate summary data on patients that it has on file, but it can’t delve into the particulars of any one of the patients whose data has been aggregated or it will risk violating the patient’s privacy rights.  Anti-Bias  Discrimination and bias are integral parts of employee law that should be formalized in AI governance.  Organizations have already experienced AI miscues from bias by not populating their systems with sufficiently unbiased data, and by developing faulty algorithms and queries.  The result has been seriously biased systems that returned inaccurate and embarrassing results. This is why diversity and inclusion should be integral to AI work teams, in addition to reviewing the data to ensure that it is as free from bias as possible.  Related:Quick Study: Artificial Intelligence Ethics and Bias Diversity applies to the makeup of AI employees, but it also applies to company departments.   For instance, finance might want to know how to improve product profit margins, but sales might want to know about how to improve customer loyalty, and engineering and manufacturing might want to know about how to improve product performance so there are fewer returns. Collectively, all of these perspectives should be included in an AI analysis of customer satisfaction, or you risk getting biased and inaccurate results.  “One of the biggest risks in AI is the replication of existing societal biases. AI systems are only as good as the data they are trained on, and if that data reflects biased or incomplete worldviews, then AI’s outputs will follow suit,” noted Nichol Bradford, executive in residence for AI+HI at the Society of Human Resource Management.  Intellectual Property  Generative AI paves the way for others’ visual and word-based creations to be collected and re-purposed for use, often without the company’s or the originator’s knowledge. For example, your company could enter into an agreement with a third-party vendor whose data you want to buy for your AI data repository. You cannot be sure of how the third party obtained their data, or if their data is potentially violating copyright or intellectual property law.  Related:What Can a CIO Do About AI Bias? The Harvard Business Review discussed this issue in 2023. It stated, “While it may seem like these new AI tools can conjure new material from the ether, that’s not quite the case … This process comes with legal risks, including intellectual property infringement. In many cases, it also poses legal questions that are still being resolved. For example, does copyright, patent trademark infringement apply to AI creations? Is it clear who owns the content that generative AI platforms create for you, or your customers? Before businesses can embrace the benefits of generative AI, they need to understand the risks — and how to protect themselves.”  Unfortunately, it’s hard to understand what the risks are because intellectual property (IP) and copyright infringements in AI are just beginning to be challenged in the courts, and case law precedents have yet to be established.  Until legal clarifications can be made, it’s advisable for companies to initially draft governance guidelines for IP and copyrights that stipulate that any vendor from whom data is purchased for use in AI must be vetted and warrant that the data offered is free from copyright or IP risks. Internally, IT should also vet its own AI data for any potential IP or copyright infringement issues. If there is data that could pose an infringement problem, one approach is to license it.  Establishing AI Governance in the Organization  It will fall to the IT team to start the AI governance process. This process must begin with dialogues with the C-suite and the board. These key stakeholders must support the idea of AI governance in action as well as in words, because AI governance will affect employee behaviors as well as data and algorithm stewardship.  The most likely departmental AI “landing spots” must be identified because those departments will be most directly responsible for subject matter expert input and AI model training, and they will need training in governance.  To do this, an interdepartmental AI governance committee that agrees to governance policies and practices should be formed. It should have committed executive leadership backing it.  AI governance policy development will be fluid because AI regulation is fluid, but organizations can begin with

The updates announced at AWS’ re:Invent annual developer conference could help CIOs tackle priorities such as streamlining workflows and optimizing IT expenditure. source

A holistic customer view is at the center of future-proofed risk management for industry-leading banks. We’ve seen it power enterprise customer strategies, allowing for highly personalized customer experiences and selling opportunities. A holistic customer view can transform traditional banks’ greatest weakness (siloed data) into their greatest strength — a competitive asset that digital foes cannot match. It sounds easy. It’s not. Here are the challenges and opportunities we see. Challenge #1: Most Banks Aren’t Structured for Personalization. It’s hard (if not impossible) to achieve customer-centricity if business lines cannot share customer information. That gold is hidden in siloes across the enterprise, making lines of business easy prey for digital predators. Nimble disruptors effectively use personalized, niche applications to pick off business lines’ valued customers. Plus, when these lines of business don’t collaborate it results in valuable customer insights that are missed in a disconnected data jungle, where critical context cannot be connected and leveraged for relationship building or sharper risk management. Opportunities We’ve seen leading banks harness the power of looking across lines of business, with each touchpoint bringing every customer into sharper focus. Key moments contain unique perspective and relevant insight. As new interactions add up over time, insights can be shared, resulting in a more accurate picture of each individual customer. By unifying these insights, it becomes possible to gain a detailed, 360º view into a customer’s current and future needs. Challenge #2: The Linear Customer Journey No Longer Exists. Today’s customer journey isn’t what it used to be. Digital experiences can feel splintered and discordant when designed with linear, rigid workflows and myopic siloes.   These disconnected experiences can obscure customer opportunities and result in spotty risk management. Mutually beneficial, risk-aware customer relationships require real-time, precise personalization and decision strategies. When banks align with customers’ interests and put customers at the heart of every decision, it’s a win-win for all. Opportunities Leading organizations use platforms to power these decisions across all stages and lines of business, delivering optimal control over the customer journey. The benefits to powering dynamic customer journey are: Improved customer engagement and satisfaction, reduced attrition, and improved Net Promotor Scores. Increased automation of marketing, credit line, pricing, and collections result in reduced operational costs. More precision, relevance, and consistency in decision-making. Better understanding of customers and the ability to act on insights in real-time. Challenge #3: Your Best Customers Don’t Have Patience to Go Through Bad Digital Banking Processes. Good customers won’t go through bad processes — but fraudsters and higher-risk customers will. Want to aggravate your best customers and damage your conversion rates? Inundate your hard-won customers with generic, untimely offers through disconnected channels that feel like they’re coming from different banks. That hurts the customer experience, loyalty, retention, trust, brand — and it’s expensive and inefficient. Opportunities Organizations need to build processes that can deliver fast, smart, cost-effective, and risk-aware offers to attract, win, and retain the right customers. That means attracting and engaging with risk-aware, responsible applications, while deterring fraudulent or higher risk ones. Forward-looking organizations should review their digital experiences and ensure that they delight customers. Many institutions are in catch-up mode and have cobbled together processes that resemble the digital version of form-filling. These processes are vulnerable to competitors — your conversion rates are suffering, and you may inadvertently cause adverse selection. Challenge #4: Real-Time, Seamless, and Safe Account Opening Is (Really) Hard. Today’s customers are busy, impatient, and digitally very savvy. (Admit it: you are, too.) Don’t we all want seamless experiences, real-time decisions, and convenience that still feels personal? We’ve seen our clients set impressive new global benchmarks: Two-minute, fraud-aware onboarding. That’s fast. Digital transactions increased more than 60% thanks to real-time onboarding. Opportunities To wrangle challenges and maximize the opportunities, banking executives can (once again) manage risk with a holistic customer view through a digital decision platform. Here’s how: Get the data: Leverage easy, plug-and-play, agnostic access to proliferating global data sources. Understand the risk: With real-time insights, you can run automated risk assessments for applicants and existing customers. Make the decision: Shared decision assets (rules, analytics, scorecards) help you make the best decision time and time again. That drives your bottom line AND customer experience. Monitor and learn: Interest rates, election years, natural disasters, global volatility — the world is constantly changing. Banks must continually test, monitor, and learn to stay agile and refine strategies to stay aware, relevant, and competitive. FOBO (fear of becoming obsolete) is real, and the competitive race is tightening and intensifying. Get Results That Deliver. We’ve seen our leading client innovators achieve tremendous results with this data-driven, risk-aware, holistic approach. We believe risk management and customer experience rewards speak for themselves. source

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A stateful firewall is capable of tracking the state of active connections between devices on the network. It logs when devices are requesting data, sending data, or closing the connection. With this context, a stateful firewall knows whether incoming data is part of an established, legitimate session or if it’s an unsolicited request that needs to be blocked. This allows the firewall to make decisions about which traffic to allow or deny based on the flow of the communication, rather than just matching packets to predefined rules. This added intelligence gives businesses a more adaptive, dynamic defense against evolving threats and technical glitches. Now, let’s take a closer look at the key reasons why businesses benefit from using a stateful firewall. 1 RingCentral RingEx Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+) Medium (250-999 Employees), Large (1,000-4,999 Employees), Enterprise (5,000+ Employees) Medium, Large, Enterprise Features Hosted PBX, Managed PBX, Remote User Ability, and more 1. Stateful firewalls provide critical data Unlike stateless firewalls, which only inspect individual packets in isolation, stateful firewalls track the entire lifecycle of a connection — from initiation to termination. This enables them to understand the context of the communication, ensuring that only valid, ongoing sessions are allowed while blocking any unauthorized or anomalous requests. With its ability to monitor traffic in real-time, a stateful firewall provides administrators with useful visibility into network performance. They can quickly detect technical glitches, dig into any suspicious patterns, block potential intrusions, and help prevent unauthorized access. Stateful firewalls generate logs in real time that are stored for analysis. In the event of a security breach, these firewall logs become crucial for forensics and cybersecurity incident response. They provide a detailed record of what happened before, during, and after the attack, enabling security teams to trace the source of the breach, understand the attack, and take corrective actions. 2. Stateful firewalls support compliance Many industries are highly regulated and monitored, and that means today’s businesses need to stay up-to-date on the latest trends and regulations. While most business owners have good intentions, they can’t always stop breaches from happening. If you’re dealing with sensitive customer data or highly classified customer information, you simply don’t have room for accidents. That’s where a stateful firewall can come in handy. Essentially, a stateful firewall will help businesses meet compliance requirements by guarding against unauthorized access to data, controlling network traffic, and blocking content that could potentially be malicious. Depending on the type used, a stateful firewall can also protect against specific threats. For instance, a next-generation firewall can inspect traffic beyond the IP and TCP layers, helping it detect and stop persistent threats and other sophisticated attacks. 3.  Stateful firewalls adapt to fit unique needs The beauty of stateful firewalls is that they’re designed to differentiate between types of network traffic like HTTP, FTP, and SMTP. By examining the content of each packet, stateful firewalls can filter out malicious traffic and clear the way for legitimate traffic to pass through. Not only does this improve security, but it also reduces network congestion and boosts your overall network performance. Additionally, stateful firewalls can be configured to block out specific types of sites, such as social networking and peer-to-peer file-sharing sites. This can be good for quelling non-work activities on company networks and reducing the risks posed by shadow IT. Similarly, a stateful firewall can protect against all kinds of different network security threats, from viruses and worms to trojans and spyware. They can even be configured to block traffic from specific, targeted IP addresses and certain geographic regions. 4. Stateful firewalls improve threat detection Stateful firewalls analyze traffic patterns to identify potential threats. By maintaining context, they can detect anomalies like unauthorized access attempts, port scans, or deviations from expected behavior. This ability to track connection states allows businesses to respond proactively to suspicious activity. If a company is using a VoIP phone system to make calls over the internet, for example, a stateful firewall can prevent VoIP toll fraud by identifying unauthorized attempts to establish a session. If a malicious actor tries to inject fraudulent calls by exploiting open ports, the firewall can block the traffic based on discrepancies in the session initiation process. SEE: Learn how to future proof your VoIP phone system.  This is just one common example I’m using because millions of dollars each year are lost to toll fraud. The latest and greatest Next-Gen Firewall (NGFW) solutions have advanced intrusion detection and prevention tools designed to protect companies from the world’s worst threat actors. 5.  Stateful firewalls support remote work environments As remote work increasingly relies on Virtual Private Networks (VPNs) and other secure access methods, stateful firewalls are used to monitor and verify the integrity of these connections. They ensure that only authorized traffic enters the network, blocking unauthorized access attempts and preventing potential breaches. For instance, when a remote employee connects via VPN, the stateful firewall tracks the session state, identifying legitimate traffic and rejecting suspicious packets that don’t align with the established connection. This helps protect sensitive data shared during remote collaboration and shields businesses from common threats like brute-force attacks or exploitation of misconfigured remote access ports. By integrating with secure access solutions and providing reliable perimeter defense, stateful firewalls contribute to strong remote work security without complicating network management. source