In a move that aims to improve accessibility for agentic AI, Salesforce on Tuesday announced new payment options for its autonomous AI agent suite, Agentforce.
The new options, built on the flexible pricing the company introduced in May, allow customers to use Flex Credits to pay for the actions agents take, like updating customer records or automating workflows.
Going forward, Agentforce customers will choose from three billing models. The pay-as-you-go option is paying monthly for Flex Credits used and has no upfront commitment. Pre-commit is agreeing upfront to buy a certain number of Flex Credits in exchange for more favorable pricing, and paying monthly. Savings scale, too, with commitment to this option. And the third is pre-purchase, which is paying upfront to save the most and is directed at customers with predictable and consistent usage.
