Salesforce to acquire Waii to enhance SQL analytics in Agentforce

“Snowflake, BigQuery, PostgreSQL, and others have their own rules and functions. This compiler ensures the generated SQL is correct and optimized for the target database, improving performance and reducing errors,” Kramer said.

Waii currently supports Postgres, Trino, MySQL, Databricks, Snowflake, SQL Server, BigQuery, Athena, Presto, Redshift, Oracle, MongoDB, SQLite and OSQuery, a FAQ section on its website indicated. It also claims to support some vector databases, but doesn’t list any names.

However, Salesforce isn’t the only CRM provider that is taking steps to enhance natural language-driven SQL analytics. Other providers are also making focused investments in this direction: Microsoft Dynamics 365 with Fabric Copilot, Oracle CX with Select AI, SAP Customer Experience with Joule, HubSpot’s ChatSpot, and Zoho CRM’s Zia AI.

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