Khanna is responsible for all post-sales activities, including technical support, professional services, managed services, and implementation of data engineering, data systems, and data migrations. Plus, he oversees Smarsh University, which trains customers on Smarsh solutions.
Existing strengths improved
Smarsh captures the electronic communications of all regulated users, mostly in financial services, and stores that captured data according to the regulations that apply. It also surveils captured data for misconduct like insider training or other forms of market manipulation.
“When they’re on their WhatsApp, email, SMS, LinkedIn, and Facebook, we capture it all so we know what they’re telling their customers, and what they’re telling each other,” Khanna says.