“The software marketplace is being flooded with new solutions, and the main players are doing lots of releases and updates. That can overwhelm their clients,” Montgomery says. “There are more tools on the market, there’s more marketing of those tools, so we’re seeing higher rates of replacements.”
Montgomery says CIOs and business colleagues sometimes think the solutions they have in place are falling behind market innovations and, as a result, their business will fall behind, too. That may be the case, but they may just be falling for marketing hype, she says.
Montgomery also cites the fast pace of executive turnover as contributing to the increasingly short shelf life of IT solutions. She says new CIOs and new business execs often seek to replace some of the existing solutions they inherit in their new roles with ones they prefer or used in their prior jobs.
