Presented by Kustomer
Customer service is undergoing a rapid transformation, driven by evolving customer expectations and technological advancements. While AI and automation have been hailed as game-changers, the full promise of AI has yet to be universally realized. It’s time to change that and put an end to bad customer service once and for all.
The stakes are high: globally, poor customer experiences cost organizations $3.7 trillion annually — an increase of $600 billion from l...
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