Workday unveils new agents, a new cloud, and a developer platform

Flex Credits

Workday’s new Flex Credits, a subscription-based consumption model for AI in Workday, also met with her approval. Customers receive an annual allotment of credits included in their Workday subscription which may be applied to any Workday agents or platform innovations. They can purchase additional credits if need be, with, the company said, no complicated tiers or hidden fees, and can monitor their spend on a dashboard.

“While the consumption-based pricing model isn’t unique, Workday’s approach may provide procurement advantages compared to competitors’ traditional per-seat or per-feature models,” Brue said.

Workday Build

For developers, Workday announced Workday Build, a new platform that, it said “gives customers and partners the power to create, share, and scale AI-powered solutions directly on Workday.” It will include Workday Flowise Agent Builder, a low-code tool acquired in August, as well as Workday Extend. And, said Mark Woollen, Workday’s global VP for partner innovation, “There’s a new AI developer set of products and tooling that’s designed to help customers build apps and agents and orchestrations of the Workday platform, including a genAI-powered developer copilot and agent gateway to connect AI agents with Workday’s Agent System of Record. Also included with Build is a whole expanded ecosystem of vetted, purpose-built solutions from Workday and our partners.”

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