RealPage Says DOJ's Antitrust Markets 'Hide The Ball'

By Matthew Perlman ( December 4, 2024, 6:30 PM EST) — RealPage has urged a North Carolina federal court to throw out the government’s antitrust case against it, arguing that enforcers have not shown that use of its software is raising rental rates in any part of the country and that landlords use it to offer competitive rents…. Law360 is on it, so you are, too. A Law360 subscription puts you at the center of fast-moving legal issues, trends and developments so you can act with speed and confidence. Over 200 articles are published daily across more than 60 topics, industries, practice areas and jurisdictions. A Law360 subscription includes features such as Daily newsletters Expert analysis Mobile app Advanced search Judge information Real-time alerts 450K+ searchable archived articles And more! Experience Law360 today with a free 7-day trial. source

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The State of Australian Data Centres Amid the AI Revolution

Gavin Dudley launched his IT career by selling internet services to business customers — a role that offered a front-row seat to the transformative power of emerging technology. Reflecting on those early days, he recalls a conversation that serves as a cautionary tale for businesses today that underestimate the inevitable impact of AI on their future. “I remember talking to a guy that owned a couple of panels beating stores,” Dudley recalled in a conversation with TechRepublic. “He said to me: ‘I will never need the internet, don’t talk to me about the internet, it will never impact my business.’ Well, I think it’s a bit like that with AI at the moment. And AI is going to impact every business.” Now VP of sales at Macquarie Data Centres, an Australian data centre company, Dudley said the AI boom is only “just beginning.” He believes that significant amounts of AI will be deployed in the next 10 years. The result? The Australian market, like the rest of the world, is going to have huge data centres that need to be met. What are the key trends in data centre construction? As the AI boom gains momentum, the demand for massive computational power is reshaping the infrastructure behind it. Cutting-edge data centres are serving as the backbone of this technological revolution. In Australia, the need for AI processing is leading to deploying powerful — and hotter — GPUs in data centres. Dudley said the shift in hardware had caused a move toward “fungible” data centre construction, which allows operators to pivot between air and liquid cooling depending on the computing being used. “We’ve spent some time in the U.S. working with people that are already running genuine AI clusters,” Dudley said. “We’re seeing a [data centre] structure look more like three racks or four racks of high-performance computing, and then up to 12 racks of storage and CPUs.” SEE: AI Causing Data Centre Power and Cooling Conundrum in Australia This computing mix creates a blended need for air and liquid cooling. Dudley said data centre halls also need to be designed beyond the 100% cooling capacity of the past, toward 140-150% cooling capacity. He explained that this provides the flexibility of pivoting between air and liquid cooling techniques. Macquarie Data Centres, which is currently building a new AUD $350 million IC3 Super West data centre in Sydney, is also designing Australian government security protocols, as the company anticipates AI platforms will need to be “severely locked down” to safeguard sovereign AI security and value. More about data centers How are customers approaching data centre needs? Macquarie Data Centres predicts that increasing customer demands for AI will require more capacity from hyperscale cloud providers. However, the high costs of extensive computing in cloud environments may drive more enterprises to invest in their own platforms. “That’s going to drive both the hyperscale cloud and a new breed, a new round of internal infrastructure that companies will go and buy to implement,” Dudley said. “At present, Macquarie Data Centres is seeing different types of customers with different needs for data centres in Australia” Hyperscale cloud providers Hyperscale cloud providers now have their own immense hunger for power and space, driven by the rapid growth of AI applications and cloud services. Their needs are “through the roof,” Dudley said, with some providers in the market now willing to purchase any capacity available in strategic locations. They are pursuing a blended approach: investing in their own purpose-built facilities, partnering with co-location providers, and commissioning build-to-suit data centers tailored to specifications. Dudley said hyperscalers are now planning five to 10 years in advance to secure the resources they need. Government agencies Government clients are currently only “dabbling” in AI, with most federal agencies relying on SaaS and hyperscale cloud services rather than investing heavily in their own infrastructure. However, defense and other large government agencies are now beginning to procure AI capacity to support critical operations. SEE: AI Surge Could Trigger Global Chip Shortage by 2026, Research Finds Private sector enterprises Dudley said many large “stealth projects” are underway in large enterprises in Australia. These projects involve securing infrastructure by engaging with high-performance compute OEMs backed by chip manufacturers. He said the rest of the local Australian enterprise market is still experimenting with AI and leveraging the hyperscale cloud to do so. This computing is happening at a “super premium rate” as organisations build out strategies for utilising AI in the future. What role will sovereign AI have in Australia’s future? Macquarie Data Centres expects the sheer value held in AI models in the future to prompt regulation around protecting this intellectual property in sovereign data centres. Dudley explained that business AI models, as they learn and grow, will become increasingly valuable assets and central to business value. Australia will also have compelling reasons to develop sovereign AI models locally: Culture: Reliance on offshore AI models could dilute Australian values, delivering decisions influenced by foreign norms rather than reflecting local societal and cultural principles. A sovereign AI approach will ensure technologies align with Australian community values and support a strong national identity. AI ecosystem: Sovereign AI could drive productivity, foster local AI development, and position Australia to reap the benefits of innovation in AI, Dudley said. By cultivating in-country AI expertise and infrastructure, Australia could stimulate growth and maintain its competitiveness in the global economy. SEE: Is it time for Australia to build its own LLM? Security and governance: Locally hosted AI ensures Australian laws govern sensitive data such as medical records and personal information. This protects intellectual property and establishes clear legal accountability for AI-driven decisions — an essential safeguard for ethical and legal integrity. Government leadership may be needed to foster a strong sovereign AI ecosystem, Dudley said, including clarification of AI regulatory frameworks and investment to encourage local AI market innovation. To be ready for sovereign AI, data centre infrastructure will also need to be expanded and optimised for a mix of client

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What Does Enterprise-Wide Cybersecurity Culture Look Like?

An enterprise’s culture is defined by a lot of different things: shared organizational values, how leaders behave, the way teams interact. A company’s culture can make or break its business. Increasingly, cybersecurity is a risk that enterprise culture cannot ignore. Phishing scams. Zero-day vulnerabilities. Ransomware. Threat actors can levy various tools in their arsenal at anyone in an organization, from executives to members of the help desk.   InformationWeek spoke to security leaders from three different companies about how they approach building a security-first culture across their organizations and what that can look like for different companies.   Recognizing Obstacles  Culture is a complex concept, not easily built and maintained. What are some of the biggest obstacles cybersecurity leaders face when establishing security as a core cultural value?  First of all, enterprises have a lot of priorities: driving revenue, marketing products and services, supporting customers and employees, and, of course, security. While each priority plays an important role in sustaining a business, they may compete with one another for talent, time, and budget.   “How do you get the organization to put security on … par with increasing EBITDA or trying to maximize your revenue?” asks John Cannava, CIO at Ping Identity, an identity management and governance company.   Related:Does Cyber Insurance Drive Up Ransom Demands? That’s a tough question to answer, especially when enterprise teams view security as a stumbling block rather than a business enabler. Often security protocols, and with good reason, force people to slow down.  “As soon as employees think that it’s an obstacle to overcome, they may look at creative ways to bypass that security control,” Monica Landen, senior vice president and CISO at Diligent, a board and governance software company, says.   Cybersecurity cannot be the sole responsibility of security and IT teams, but it is the responsibility of these team leaders to demonstrate its value to everyone in an organization.   “There is continuous need to not just come up with the right control set but also to figure out what are the best ways to scale those controls across such a heterogenous, large landscape,” says Sebastian Lange, CSO at software and technology company SAP.  Identifying Security Champions  Identifying the right security controls, scaling them across an organization, and threading that security-first mindset throughout an entire organization requires security champions. Oftentimes, the CISO and CIO wear that mantle, but the person or people who fill that role will vary depending on the size, structure, and maturity of an organization. At SAP, Lange and Marielle Ehrmann, the company’s global security compliance and risk officer, co-lead global security and cloud compliance.  Related:Lessons from Banking on the Role of the Chief Risk Officer SAP has more than 100,000 employees around the world. “Each line of business in SAP often [has its] own architectural uniqueness, sometimes even their own execution culture. How do you fit around that?” asks Lange.   The company has business information security officers for each line of business. “They do the line of business-specific security implementation. So, within that model, we are spreading our security and compliance strategy into each and every line of business,” Ehrmann explains.   SAP also identifies employees throughout the business as security champions, people who teammates can turn to with security questions related to their everyday work. “There are quite a few embedded in all of the different areas of the business to help further the availability of people with expertise but also context [and] knowledge of the day-to-day work [of] … employees,” says Lange.   At Ping Identity, the head of product plays a big role in championing security initiatives. “We’ve taken the security team and embedded it within our engineering organization so that it’s not a high-friction interaction between those organizations,” says Cannava. “They’re part of the same team who’s delivering a solution that has security as part of its core value.”    Related:Why Are Organizations Still Getting Hacked? Whoever leads security efforts should be accessible to everyone in the company, from the board and C-suite on down. “[Make] sure that the cybersecurity leader … is visible and approachable and really sets clear organizational priorities across the company in easy-to-understand terms,” says Landen.   Securing Buy-In  Whoever is championing enterprise-wide security needs to secure buy-in from everyone within an organization. At the top, that means getting the C-suite and board to throw their weight behind security.  “At the end of the day, if you don’t have the CEO on board and the CEO isn’t … voicing the same level of prioritization, then it will be something that’s viewed as a half step back from … fundamental business priorities,” Cannava warns.   Effective communication is a big part of getting that buy-in from leadership. How can security leaders explain to their boards and fellow executives that security is an essential business enabler?  “Really [convert] the technology language or cyber language or jargon into how will … that risk potential impact revenue or reputation or our compliance?” says Landen.   Tabletop exercises can be a powerful way to not just tell but show executives the value of cybersecurity. Walking through various cybersecurity incident scenarios can demonstrate the vital connection security has to operations and business outcomes. Ping Identity periodically engages multiple members of the C-suite in these exercises.  “Not only do you know learn what the gap is, you also learn by doing … you’re pulled in and engaged as a member of the C-suite, and now you’re invested,” he says. “So, when you go back to your teams, you can share with them why this is so important.”  Executives can and should talk about the importance of security, but employees throughout an organization are busy with their day-to-day responsibilities. Cybersecurity can easily slip through the cracks.   It requires regular communication, not a single training done as a part of onboarding and quickly forgotten. “We find it really important to explain to our employees the ‘why’ of security and what it means to the overall company’s success or brand,” says Cannava.   Explaining that “why” can come in the form of education. For

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The Royal Eswatini Sugar Corporation sows sweet success in agriculture

You’ve all seen the news: global despair caused by the oppressive heat, unrelenting cold, and merciless flooding – all impacting our once-bountiful fields.   As climate change heightens, farmers and their crops face growing exposure to unpredictable weather patterns. Global conflicts only add to their uncertainty and vulnerability, with rising production costs exacerbating difficulties. In Eswatini, Africa, the cultivation of sugar cane is crucial to the economy, representing almost a quarter of all exports. It is also used in various local, regional, and global products, underscoring the impact of external pressures on the country’s sustainability. Founded in 1950, The Royal Eswatini Sugar Corporation (RES) is the largest sugar cane farming and manufacturing corporation in Eswatini. With over 3,500 internal and third-party farmers, the organization produces two-thirds of the country’s sugar and more than 35 million liters of ethanol each year.  For RES, the repercussions of the looming crises were no different. Farmers grappled with fluctuating yields and high costs, but their dependency on spreadsheets and forms was outdated and unable to address their issues.  To overcome these environmental and economic pitfalls, the organization recognized the need for technology that supported third-party farmers, helping them make informed decisions on when and where to plant, as well as manage water and fertilizer use.  A connected approach One potential solution arose in cell data that could support farmers in rural areas. This newfound opportunity ripened the possibility for agronomic models, Global Positioning Systems (GPS), Geographic Information Systems (GIS), and satellites that could help farmers improve their harvests. As a long-term SAP ERP Central Component (ECC) user and a member of the SAP Early Adopter Care program, the next steps for RES were clear. Teamed with SAP and the SAP Advisory Council for Agribusiness, they developed a tool that assesses water shortages, energy volatility, unforeseen environmental events, and environmental regulations to reduce costs, increase yields, and enhance efficiency. Utilizing SAP Intelligent Agriculture on SAP Business Technology Platform (BTP), alongside satellite data, mapping, and detailed crop information, the solution harnesses the power of artificial intelligence (AI) and machine learning to enable RES to develop customized interfaces for farmers. In turn, improving farming practices and decision-making processes. Additionally, the tool features a mobility model that incorporates digital and mobile technologies that increase communication and coordination with third-party farmers, empowering them to work from the field.   “We have developed a model that can be adopted as best practice by Eswatini farmers to improve lives and make the world run better,” detailed Rob Coombe, the Group IT Manager. “We are now growing with precision. The SAP Intelligent Agriculture solution, along with an innovative mindset, has brought visible benefit to the entire Royal Eswatini Sugar community.”   After the first year of its implementation, their SAP Intelligent Agriculture solution saw 15,000 transactions from just 25 third-party farmers.  Achieving sweet success With agronomic data, real-time growth measurements, and upcoming weather forecasts, the new system allowed RES to pinpoint the optimal harvest day, leading to a €4.8 million increase in yield – or a 5.96% improvement. Third-party RES farmers have also saved around €150 thousand per season because of enhanced planning, execution, and decision making.  “We are driving sugar growth efficiencies for RES and our [third-party farmers] with real-time field data combined with external satellite and agronomic data,” said Coombe. “With help from SAP, we have developed an innovative service platform which increases yields, reduces costs, and improves sustainability.” This boost in yields and profitability per farmed area has helped advance sustainable farming practices in Eswatini. As a result, they have been able to conserve water, fertilizer, and local resources, helping farmers and the broader community. And RES has improved its ability to report against global standards like Bonsucro and GRI, enhancing its appeal to RES customers who are working toward sustainability goals. The Royal Eswatini Sugar Corporation was honored as a winner in the “Industry Leader” and “Business Innovator” categories of the 2024 SAP Innovation Awards in April. To learn more about their accomplishments and future plans, check out their Innovation Awards pitch deck. source

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3 Firms Guide UAE Food Delivery App's Landmark $2B IPO

By Tom Zanki ( December 2, 2024, 3:53 PM EST) — Shares in Talabat, a food delivery app based in the United Arab Emirates, are set to begin trading next week following a $2 billion initial public offering that marked the largest global technology IPO this year, under guidance from three law firms…. Law360 is on it, so you are, too. A Law360 subscription puts you at the center of fast-moving legal issues, trends and developments so you can act with speed and confidence. Over 200 articles are published daily across more than 60 topics, industries, practice areas and jurisdictions. A Law360 subscription includes features such as Daily newsletters Expert analysis Mobile app Advanced search Judge information Real-time alerts 450K+ searchable archived articles And more! Experience Law360 today with a free 7-day trial. source

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Meta to Face €550 Million Lawsuit in Spain

A date has been set for Meta to face a €550 million lawsuit in Spanish court next year. The Association of Information Media, representing 90 Spanish media outlets, accuses Facebook’s parent company of violating E.U. data protection laws. Meta allegedly built its advertising empire by unlawfully collecting and using European users’ personal data without their explicit consent between May 2018 and July 2023, violating the General Data Protection Regulation. According to Regulation (EU) 2016/679, user consent must be granted before processing their personal data for advertising purposes, but Meta has ignored this. AMI contends that 100% of Meta’s revenue from targeted advertising was earned with data obtained through “systemic and massive non-compliance.” This gave it an illegitimate advantage when selling digital advertising space, jeopardising smaller media outlets in Spain. The sum being demanded is compensation for their lost revenue. AMI argues that Meta’s dominance in the industry has prevented the fair monetization of news content from media companies. It filed the lawsuit late last year, with the preliminary hearing taking place on Nov. 27, 2024. Trial sessions are scheduled for Oct.1-2, 2025. Must-read big data coverage E.U. is fighting a years-long battle against Meta’s data processing policies Mark Zuckerberg’s company has been embroiled in a series of similar fines levied by the E.U. in recent years. Unions representing television and radio in Spain have also filed a €160 million suit for the same reason as AMI. In January 2023, the E.U.’s Ireland-based Data Protection Commission levied over $400 million in fines after ruling that E.U.-based users have been illegally forced to accept personalized, targeted ads from both Facebook and Instagram. SEE: Apple Must Pay Back €13 Billion in Unpaid Taxes to Ireland, E.U. Court Rules Meta agreed to change its practices regarding how it processes some user data in the region in March, but this was not enough for the European Data Protection Board. In November, the board banned Meta’s data processing practices for targeted advertising in the European Economic Area. Meta conceded by introducing a subscription option that removes targeted ads entirely from Facebook and Instagram for European users, starting at €13 a month on mobile. The fee was intended to recoup the financial losses it would feel if many European users did not consent to targeted ads. However, on July 1 this year, the European Commission ruled that this amounted to a “pay or consent” advertising model and violated its Digital Markets Act on a preliminary basis. The authority claimed that Meta essentially “forces” users to consent to their data being used for advertising and does not provide a less personalised, free equivalent service for those who don’t consent. Last month, Meta started allowing users in the E.U. to opt to see less personalised adverts on Facebook and Instagram to appease regulators. In its announcement, the tech giant said that the E.U.’s ad-related demands go “beyond what is required in the law,” but it is relenting regardless. The European Commission also fined Meta nearly €800 million for restricting competition by tying Facebook Marketplace, its classified-ad service, to Facebook and using non-public advertising data from its competitors. Why is Meta conceding to these regulations? In recent years, the E.U. has worked hard to protect citizens’ digital autonomy and hold large tech companies accountable for their data collection and privacy practices. Meta has spent much time in its crosshairs, as Facebook and Instagram rely heavily on user data collection to conduct behavioural analytics and granularly target advertising campaigns. Much of these platforms’ revenue comes directly from the clicks and engagement targeted ads generate. Thus, losing a segment of user data as big as the E.U.’s 27-nation bloc’s population could mean major trouble for their continued growth, so Meta has a financial interest in conceding with the E.U.’s demands. In the third quarter of this year, 23.5% of its advertising revenue was generated by European users. SEE: Google Abusing Dominant Position in Ad Tech Sector, Says U.K. Government Meta has not conceded to every challenge regarding its alleged anticompetitive practices Elsewhere, Meta has retaliated against regulations that could restrict its power over the media industry. In 2021, it temporarily blocked content from Australian news outlets from being shared on Facebook after the country’s government voted for digital platforms to compensate news publishers for their content. The tech giant has also suggested the ban may return if the law is applied. Indeed, Meta enforced the ban in Canada last year after a similar act was enforced. However, not every attempt to curb its alleged anticompetitive practices has been met with such aggression. In August, the U.K.’s Competition and Markets Authority approved Meta’s revised approach to handling advertising customers’ data, introduced in response to an investigation into whether it had been using the data to unfairly benefit its own services. source

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PE Firms Swap Calisen Stake At Reported $5B Value

By Al Barbarino ( December 2, 2024, 8:58 PM GMT) — A majority stake in Calisen Group is changing hands in a private equity-backed deal that is said to value the British smart metering company at more than $5 billion, according to disclosures made Monday. … Law360 is on it, so you are, too. A Law360 subscription puts you at the center of fast-moving legal issues, trends and developments so you can act with speed and confidence. Over 200 articles are published daily across more than 60 topics, industries, practice areas and jurisdictions. A Law360 subscription includes features such as Daily newsletters Expert analysis Mobile app Advanced search Judge information Real-time alerts 450K+ searchable archived articles And more! Experience Law360 today with a free 7-day trial. source

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How to Mass Delete Emails on Gmail: Best Way to Declutter

Having an email inbox full of read, unneeded messages can cause problems, especially in the Gmail mobile app. When you have thousands of emails, the Gmail app search function can get bogged down. In addition, all those obsolete emails require storage space, and soon, Gmail will force you to delete emails to free up storage or upgrade to a paid subscription. SEE: Gmail vs Google Workspace: Key Differences for Users & Businesses So, what do you do? I’m going to show you a handy trick for mass deletion. Unfortunately, this only works on web-based Gmail. Using the Gmail app, you can select several messages by selecting them one at a time and then deleting all the selected messages. The good news is that your Gmail app will thank you for taking care of this. What you’ll need The only thing you need is a Google account and a Gmail inbox filled with read emails that you don’t need to keep. If you have read emails that you want to keep, mark them as unread or move them to another folder; otherwise, they will be deleted. How to delete many read messages at once Open Gmail, click the “Select” dropdown and then choose “Read” from the dropdown. This will select the read messages in your inbox, but not all of them; more about that later. Select “Read” messages. Image: TechRepublic After selecting the read messages, Gmail will display contextual options and highlight the selected messages. To delete the highlighted messages, click the “Delete” option. That icon resembles a trash can, as seen below. Click “Delete” to move the highlighted messages to the Trash folder. Image: TechRepublic More Google news & tips How to delete more messages at the same time For better or worse, Gmail doesn’t allow users to delete more than a few messages at a time. They claim the limit protects you from hackers. But once you’ve amassed thousands of messages, deleting them all will take some time — and there’s no way around it. When deleting read messages, you must be aware that you’re selecting and subsequently deleting the page. By default, Gmail displays 50 messages per page. When selecting messages, Gmail works with the current page, not all of your email messages. In other words, if Gmail displays 50 messages per page and you have 30 read messages on the current page, the selection method will delete 30 messages. You might have 10,000 read messages, but Gmail will delete the 30 selected messages on the current page. SEE: How to recover a Google account Fortunately, there is another option, but it too might require some time to get things in order before using it: Choose “All” from the “Select” dropdown. Doing so displays the link “Select All x conversations” in “Primary.” To remove all messages in the “Primary” tab, click that link and click Delete. Confirm the delete bulk to move all of your email messages to the Trash folder. Delete “All” email messages. Image: TechRepublic Before using this method, you’ll want to move messages you want to keep to another folder — and that’s problematic. Finding a selection or search method to select messages to find messages you don’t want to delete can become messy and tedious. You’re also opening yourself up to errors; it’s easy to miss important messages you should keep. Gmail users often report that the results of this bulk delete are a bit sticky — the messages disappear but then reappear later. I suspect these bulk delete requests are too large and are ultimately released by the server uncommitted. Narrowing the selection to smaller batches might help, but doing so requires temporarily moving messages. It’s certainly not a silver bullet by any means. How to delete old messages using a date search If you’re still dealing with large numbers of messages that you can’t quickly delete, consider deleting older messages by specifying a benchmark date in a search. For example, if you want to delete all messages that are a month old and the current date is June 25, 2023, you’d enter the search string before 05/25/2023. Once Gmail highlights those messages, click Delete. Use a date search to select old messages. Image: TechRepublic If the messages reappear, reduce the selection size by changing the search date. You might need to run a few batches, but doing so might still be faster than deleting read messages by page. Deleting to reclaim storage If you’re deleting to reclaim storage space, you must permanently delete messages in the Trash folder. In addition, don’t forget about the Promotions and Social tabs — you’ll want to clean up those folders occasionally. SEE: Google Steps Up The Battle Against Gmail Spam And that’s how you delete emails in bulk in Gmail. Enjoy that reclaimed space and more efficient Gmail app searching. Keep in mind that we’ve reviewed only a few possibilities. Once you become more familiar with selecting and searching, you will find ways that are more meaningful to you. Other tips for maintaining a clean inbox Set up filters To set up filters in Gmail and keep your inbox organised, go to “Settings” by clicking the gear icon, followed by “See all settings,” “Filters and Blocked Addresses,” and “Create a new filter.” In the pop-up window, define your criteria by specifying sender, recipient, subject, keywords, size, or attachments. Once done. Click “Create filter” and choose actions like archiving, marking as read, applying labels, or deleting emails. For example, you can filter newsletters to skip the inbox, acquire a “Promotions” label, and then go directly into a “Promotions” folder. Unsubscribe from any unwanted newsletters Unsubscribing from unwanted newsletters within Gmail is as simple as opening up a newsletter email and clicking the “Unsubscribe” link either near the sender’s name at the top or the bottom of the message. Clicking it will either unsubscribe you directly or redirect you to the sender’s website to confirm. Alternatively, you can create a filter to delete future emails from that

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How to Create an Accurate IT Project Timeline

An IT project timeline that’s overly optimistic can lead to delays, cost overruns, missed opportunities and, in extreme instances, complete project failure. It can also make the project leader look weak or incompetent.  While there are multiple ways to build a project timeline, keeping it simple by starting with the overarching scope and then breaking it down into individual smaller components is key, says Sathya Chandrasekar, a managing director with Deloitte Consulting, in an online interview.  Sharif Naqib, senior director of project management and resourcing at IT consulting firm SADA, says the project sponsor must clearly understand the venture’s value as well as key constraints, including timelines, scope, and budget. In an email interview, he advises project leaders to research ways to embrace enterprise and industry best practices and then build a draft timeline leveraging input from the team’s subject matter experts.  A quality project timeline will have deliverables and milestones with strict deadlines tied to them, says Mary Rivard, a partner with technology research and advisory firm ISG. “Milestones are critical, because they provide specific points within the project to measure progress and keep the team on track,” she notes via email.  Related:How to Keep IT Team Boredom From Killing Productivity When planning, be sure to include time for business readiness, employee feedback, and training, Naqib advises. “Many project leaders leave time for quality assurance and solution testing but tend to underestimate the time it takes to prepare employees to work with and adjust to the new solution.” Lacking this critical organizational change management component, the timeline may be thwarted by staff resistance and a lack of understanding, he warns.  Ensuring Accuracy  Building resilient project plans that can handle unforeseen, yet often inevitable changes, is key to ensuring timeline accuracy. “Understanding dependencies, identifying bottlenecks, and planning delivery around these constraints have shown to be important for timeline accuracy,” Chandrasekar says.  Project accuracy also depends on clear communication and tracking. “It’s critical to consistently review timelines with your project team and stakeholders, making updates as new information is discovered,” Naqib says. He adds that project timelines should be tracked with the support of a work management tool, such as SmartSheet or Jira, in order to measure progress and identify gaps.  Yet even with perfect planning, unanticipated delays or changes may occur. Proper planning and communication are key to assuring timeline accuracy, says Anne Gee, director of delivery excellence for IT managed services at data and technology consulting firm Resultant. “During the planning phase, include buffer time, identify potential risks, and develop mitigation plans to handle delays proactively and stay on track,” she advises via email.  Related:Quick Study: The Future of Work Is Here Getting Up to Speed  Leaders often underestimate how long a task will take. “We think we can get something done fast and easily when the reality is that the solution is more complex,” Gee observes. “Due to this mistaken thinking, project leaders often have overly optimistic timelines that don’t account for resource constraints, potential delays, or unexpected challenges.”  Rivard believes that the biggest timeline mistakes include neglecting to clearly identify the project’s scope and deliverables, not identifying and accounting for project dependencies, and failing to ensure that the necessary resources, with teams possessing the right skillsets, are available to work on the project.  Getting Back on Schedule  Project delays are common and must be immediately addressed. The first step is to identify the cause of the delay so it can be effectively resolved, Gee says. The project leader will then need to determine whether additional resources are needed, or if resources must be reallocated to get the project back on schedule. “At the end of the day, extending the deadline may be necessary,” she acknowledges.  Related:AI and Gen Z: A Perfect Match for Innovation To get a stalled project back on track, determine if the project scope can be revised or reduced, Rivard says. “Regardless of whether you’re working toward [meeting] the original project scope or a reduced scope, you’ll need to divide the remaining work into smaller tranches of prioritized tasks.” She suggests assigning responsibility for the remaining tasks while reaffirming that the project has the appropriate skillsets available to accomplish its goals within the specified timeframe.  The best way to get a lagging timeline back on schedule is to work with your project team to identify the root cause, Naqib advises. “Then, you can work with your team and your greater organization to explore possible resolution accelerators that will keep your timeline on track.” He adds that resolution plans might include resequencing work, adding or subtracting the project’s scope, adding or changing team members, or leveraging automation or existing code libraries to accelerate delivery.  Parting Thoughts  Stakeholder involvement should be encouraged throughout the project to ensure that their expectations align with the project timeline, Gee says. She also recommends documenting all decisions to prevent future confusion and errors. “Finally, don’t forget to conduct a post-mortem after project completion to document any lessons learned — especially as they relate to the timeline — and store it where others can access it.”  source

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